Reviews (335)

Overall rating
3.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
All reviews
Edited September 2, 2021

Awesome customer service! Filing shipping claims takes so much time for merchants. Route helps with this process by having the claims handled by your customer through an easy process and then they do the rest. It is a pleasure working with Cameron and his team! Thanks for the support.

SuperMagnetMan
United States
About 2 months using the app
RouteApp LLC replied September 10, 2021

Hello there,

Thanks for the raving review! We are thrilled to hear you have had a great experience using Route. We take pleasure in giving world-class customer service and we are happy to hear we have been hitting your standard of support. If you come across any questions, please feel free to reach out to our team at: https://routeapphelp.zendesk.com/hc/en-us and we'd be happy to help!

Thanks,
Bianca, customer service