Reviews (767)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
All reviews
November 17, 2021

I've been using this app to sell art prints and have been really enjoying it. The decentralized production model is something that I really love both from a cost/time savings standpoint but also it is so much better for the environment. The paper prints have always been fantastic, but I have had quite a few hiccups with metal prints along the way (my first order was a metal print and they sent me someone else's piece, the replacement had holes cut in it for acrylic prints. And a third order more recently had no mounts included). Each one was fully refunded and replaced very quickly, and my customers have so far had no problems like this whatsoever after a year of selling on here. TLDR: The idea behind this app is fantastic, the products are great, there may be a few hiccups but so far it has definitely been worthwhile.

CalebGannon
United States
9 months using the app
Gelato replied November 18, 2021

Hi Caleb, thank you for reviewing and for choosing Gelato to support your business! We’re happy to hear that our team was able to resolve any reported issues quickly for you. We are always working to improve and will continue supporting you 24/7 as you grow your business. Kind regards, Adeline