Order Score & Package Protect

Name: Order Score & Package Protect
Brand: UPS Capital Insurance Agency Inc.
Rating: 3.6 (45 reviews)

Reviews (45)

Overall rating

3.6

Counts per rating level

76% of ratings are 5 stars
34
4% of ratings are 4 stars
2
0% of ratings are 3 stars
2% of ratings are 2 stars
1
18% of ratings are 1 stars
8

All reviews

December 9, 2021

I could provide a minus 10 if available. My UPS account manager advised me to get this app to provide insurance to my packages. I paid insurance through Shopify, and now UPS is charging me for insurance. There is no interface between Shopify and UPS insurance. It is fraud and deception; after paying insurance via Shopify, they are also charging me insurance. I am deleting it. Store owners, be aware, don't get scammed by these people

Micro DOT Helmet Co

United States

8 months using the app

UPS Capital Insurance Agency Inc. replied December 10, 2021

Thank you for posting a review. We’re sorry to hear that your experience was not up to our standards. We would like the opportunity to talk and investigate your feedback further. Our team will be reaching out to you shortly.