Reviews (116)
We are very happy with our transition to Shiphero from Shipstation. Our onboarding contact was very helpful and the go-live process is communicated with clear expectations. Shiphero has improved our warehouse speed and efficiency. BFCM went a lot more smoothly this year. Only downside so far is the lack of customer support after onboarding. We are on the "essential" that plan doesn't include an account specialist. Customer support isn't extremely helpful and the form to submit a ticket through our dashboard doesn't work.
Hello Wild Oak Boutique,
Thank you so much for taking a moment to leave a review. We really appreciate your feedback and we will pass it along to our Client Support team. We're very glad that even though there have been a few hiccups, you've already seen the benefit of ShipHero during BFCM. Thank you!