Route Protection and Tracking

Route Protection and Tracking

Reviews (335)

Overall rating
3.5
Counts per rating level
  • 69% of ratings are 5 stars
    232
  • 5% of ratings are 4 stars
    17
  • 2% of ratings are 3 stars
    6
  • 4% of ratings are 2 stars
    15
  • 19% of ratings are 1 stars
    65
All reviews
January 5, 2022

Does not uninstall and still on my store. STAW AWAY. can some one help take this app off my store?!

HOUSE OF GODARD, by Rēine Godard
United States
4 days using the app
RouteApp LLC replied January 6, 2022

Hi Reine,

Thank you for bringing this to our attention. We are sorry for any confusion on uninstalling Route. I would be frustrated if I was in the same situation. We would be happy to guide you on this matter. If you reach out to our Onboarding team, they would be happy to help you! https://help.route.com/hc/en-us/requests/new?ticket_form_id=360001446393

I also see we tried reaching out on 1/5/22 and you can reply to that email if that is easier. We want to make sure we are able to help you remove Route from your store.

Thank you for your patience and we look forward to hearing from you!

Best,
Bianca, customer service