Reviews (335)

Overall rating
3.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
All reviews
February 7, 2022

We have been very happy with the Route Protection Package for our customers. The response time has been great, and the claims get resolved quickly. As the merchant, we really like the support we receive from our customer success manager. Having the Route business review and going over customer feedback was valuable, too.

Love and pebble
United States
5 months using the app
RouteApp LLC replied February 16, 2022

Hi there,

Thanks for taking the time to write a review. We are thrilled to hear your customer success manager has been setting the bar high. We thrive to give a great experience to merchants like you.

If you ever have any questions, please feel free to reach out to our team at: https://routeapphelp.zendesk.com/hc/en-us

Thanks,
Bianca, customer service