Qikify Mega Menu & Navigation

Qikify Mega Menu & Navigation

Reviews (924)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
    879
  • 3% of ratings are 4 stars
    25
  • 0% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    7
  • 1% of ratings are 1 stars
    12
All reviews
February 8, 2022

SmartMega Menu was nice, until I needed customer service. It is very difficult to get customer service. I've contacted Qikify customer support and haven't received a response in 9 days. I've sent 5 emails to them to solve this issue and Qikify is not helping. It's very frustrating. Because of this, my customers can't contact us through our website. We are losing business because of the lack of customer support from Qikify. Hopefully you have better luck with their customer service.

Nether Industries
United States
7 months using the app
Qikify Design replied February 10, 2022

Hi Nether Industries,

We sincerely apologize for the bad experience with our Smart Menu app.
We could not reply you immediately due to the New Year holiday.
Our support team have reached and helped you solve the issue. Could you please check your email?
Please contact us at support.qikify.com for better follow-up with this issue.