Reviews (3,393)
Overall rating
4.7
March 20, 2022
Can anyone tell me how to set up an automated welcome email? I can't seem to figure out how to do that. I like the layouts and design, but I might need to switch to another app, if I can't streamline this a bit.
Catskills Vintage & Co.
United States
About 10 hours using the app
Shopify replied
March 30, 2022
Thank you for taking the time to write your review and ask your question! You can indeed set up a welcome email for new customers within Shopify, but it is not done directly within the Shopify Email app. This can instead be set up within the Automations section of the Marketing tab in the Shopify admin.
We have a guide here you can follow which explains how to create an automation within Shopify, including sending a welcome email to your customers: https://bit.ly/3iPaDoo. -Victor, Shopify Support