Reviews (59)

Overall rating
3.9
Counts per rating level
  • 76% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
All reviews
Edited June 23, 2025

Support is horrible. They will never respond to support requests. I think they just leave this app up without updating it.

Stop gaslighting as well. We opened a support ticket through the application, and also sent an email directly to your support email you list on the application page.

Sugoi JDM
United States
Over 3 years using the app
Gravity Software replied April 11, 2022

Thank you for your review.

We never received any support requests from you. Our support doesn't use auto-reply. Are you sure you tried to contact the right company?

Please contact our support at info@gravitysoftware.co.uk . Our team will resolve any app-related problems for you. We are awaiting your email.

We don't try to act like victims. Our job is to support our merchants. We have seen your review and we replied to you trying to help. If you need assistance please contact us via email provided above. Please send some examples of products so that we can reproduce the issue. Our team will investigate the problem and help you to resolve it. Thank you.