Wide Bundles ‑ Quantity Breaks

Wide Bundles ‑ Quantity Breaks

Reviews (275)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
    252
  • 3% of ratings are 4 stars
    8
  • 2% of ratings are 3 stars
    5
  • 1% of ratings are 2 stars
    2
  • 3% of ratings are 1 stars
    8
All reviews
May 14, 2022

I have never seen such a pathetic customer support ever on any Shopify App. The guys is literally reading all the messages and not willing to reply to our queries.

Melangebox India
India
About 23 hours using the app
Mat De Sousa replied May 15, 2022

Hello!

Sorry for the experience you faced

When we received your message we had 21 messages on support, we were replying to everyone

You say we saw your messages but we didn't, or we clicked not on purpose, we were just replying to people who sent messages earlier

We replied to your messages before seeing this review and we started to dig into your problem, we even had a conversation together

You then just uninstalled the app without any warning. We don't have anything about the fact you uninstalled the app but saying our support is bad with such bad words isn't true. Especially when support is our main priority

Anyway, sorry for the experience you had! Have a great day