Kitenzo ‑ Full Page Bundles

Kitenzo ‑ Full Page Bundles

Reviews (243)

Overall rating
4.3
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 11% of ratings are 1 stars
All reviews
May 19, 2022

I deleted this app and I am still being charged for it... I need someone to get in contact with me asap

Taimed Society
United States
3 months using the app
Eight Apps replied May 20, 2022

Hey Taimed Society,
We've looked into your query.
Shopify’s recurring app charges are billed with the next Shopify 30-day invoice. For your store, the bill on May 5 includes the app subscription from April 20-May 20. You uninstalled on May 3rd, but the Bill was created on Apr 22, 2022, but you didn’t get the invoiced charge until May 19th. Which is confusing, but unfortunately out of our control.
However in this instance we'd like to offer you a refund. Please get in touch with our support team - they've sent you an email :)