Kitenzo ‑ Full Page Bundles
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (348)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and enhancing customer experiences through customizable product bundles. It features a user-friendly interface with a design editor and manual bundle builder, which help increase transaction amounts. The app is also praised for its excellent customer support, particularly during onboarding, and its reasonable pricing and seamless integration with Shopify themes.
Refine
-
By rating
Very easy to use, great functionality, and excellent support. Don't have to be a developer to set up and customize bundles. Plenty of versatility to make bundles that the customer can customize, or preset bundles that are "add to cart" ready. Support does a great job whenever needed (Thanks, Dale). Highly recommend!
Thank you so much for taking the time to leave a Review! We are absolutely delighted to hear you find Kitenzo to be easy to use and versatile - our goal is to keep things simple and fun for everyone.
Our support team are fantastic and always ready to investigate any queries. Thank you for shouting out Dale specifically. I know he's always delighted when the make such a big impact on a customer's journey.
We appreciate you using Kitenzo and we look forward to continuing to assist you with your bundling needs. If you need anything, as always, please feel free to reach out to us!
Support is friendly and helpful. The app is good, but adding more customization features would be helpful. Support helped me submit a feature request for bundles not showing the pre-discounted price along with the discounted price.
Thank you for your review! We're glad to hear our support team was helpful. We appreciate your feedback on customization features, and we're already looking to how we can improve these in a future update. If you need anything else, feel free to reach out!
ABOVE AND BEYOND!!! Natalie, the wonderful young lady who helped me, went above and beyond to assist me in getting my store up and running. She was with me from the beginning when I had so called “Shopify experts” building my store that had no idea what they were doing. She’s been with me then until now and always helpful and gracious. She was patient and extremely knowledgeable of the Bundle Builder product.
The Bundle Builder product itself is simple to set up, very user friendly with great features. They also have a great on-boarding process to walk you thru so you’re not left alone to figure it out if you’re not quite sure how it works. The price is very reasonable for what you get and the customer service that you receive if you have a question or run into an issue is great. I highly highly recommend. Bundle Builder is the best!
Wow, thank you so much for your kind words! Your recommendation means the world to us!
We're thrilled to hear that Natalie was able to help you navigate setting up your store—she's definitely one of our rockstars!
If you ever have more questions or need a helping hand, don’t hesitate to reach out.
I have tried getting onto support with no success. The app has been updated and no longer works on my store to show line item properties on the admin end. Looks good from the customer end, but once the bundles are built, my team has no idea what is actually IN the bundle.
There is no support or troubleshooting available on their website to address this issue. As a paying customer, it is just unacceptable...
We sincerely apologize for the trouble you've experienced and for any delay in our support response. We understand how frustrating it is when something isn’t working as expected.
In the meantime, our support team has reached out to assist you directly on this matter. Thank you for your feedback—your experience is important to us, and we’re committed to making this right.
Bundle Builder is the only app that truly delivered what I needed. The customer service is excellent—Natalie went above and beyond to guide me through the entire onboarding process. Highly recommend!
Thanks so much for your lovely review! We're thrilled to hear that Bundle Builder has met your needs and that Natalie was there to help make the onboarding a breeze. She really is a star!
If you ever need anything else or just want to chat about bundles, you know where to find us. Cheers for the recommendation!
The app is very easy to use, but the real highlight of the app is its impeccable aftersales support. Any issues I encounter, every customization I need to do are addressed right away.
Really awesome support staff.
Thank you so much for your kind words! We’re thrilled to hear you find Kitenzo easy to use. I also sing the praises of our support team loud and proud, but it's so much nicer coming from you!
We strive making things seamless for our users, and it’s great to know we’re hitting the mark. If you ever need anything else, just give us a shout. Happy bundling!
Excellent!! Fast work and response. Gets it right fast! Saved me hours of work. Cost effective!
Thank you for the fantastic review! 🎉 We're so glad to hear that our quick support and solution saved you time and effort. If you ever need anything else, we’re here to help!
The developers do not only help you with completely adjusting your bundle, but also help you if you have issues with your theme and website. It's such a great service.
Thanks so much for your positive review! We’re so glad our team could help get you started. If you need anything else, just let us know!
Works mostly well and the support is very good. We use it to make prdouct bundles (present baskets) and the user experience is very good. Also the support even helped Friday evening, so we can run our promotion on the weekend!
Thank you for the feedback - it was a pleasure to help you and I hope your bundle promotion has gone well! Anything else needed just give our support a shout.
Excellent Design editor support on live chat. great team!
Thanks so much for your 5 star review! We're thrilled to hear you had a positive experience with our team and that you're enjoying our new design editor. Don’t hesitate to reach out anytime you need assistance. Thanks again!