Kitenzo ‑ Bundle Builder
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Reviews (245)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for creating customizable product bundles, boosting sales and customer satisfaction. It supports fixed and customizable bundles, with features like "Build Your Own gift box" driving sales. The app integrates seamlessly with Shopify themes and offers an intuitive interface. Merchants praise its efficiency, ease of setup, and responsive support team, which assists with customizations and troubleshooting, making it a robust choice for bundle creation.
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Could be a little easier to edit bundles, and I wish that they counted to the sales on shopify, but they don't, so it messes up when I have to re-order products.
Thank you so much for the 4-star review and your honest feedback!
We’re sorry to hear that the bundle editing process has felt a bit clunky!
Regarding the sales data: our current bundle configurations are designed to sync accurately with Shopify’s inventory and reporting to ensure your re-ordering stays seamless.
As such, it appear that you might be using a legacy bundle type hasn't been fully integrated into the Theme.
We’d love to help you get that updated and to dive deeper into your specific workflow to see how we can improve this!
We’ll be reaching out via email to invite you to a brief call so we can walk through this together and ensure everything is working exactly as you need!
The printed packing slip is loaded with code that is not just messy but confusing to our staff for fulfilment. a Bundle is 1 product not a whole bunch of individual products. I submitted a ticket but was informed this is how it is. Not very efficient for fulfillment
Thank you so much for sharing your feedback! We are truly sorry to hear that the packing slip layout is causing frustration for your fulfilment team.
We want to clarify that Kitenzo is designed to be flexible; so you can configure your bundles to display as individual products, rather than a single product!
While it sounds like there may have been some confusion on how to achieve this, we would love the opportunity to help you adjust these settings and to streamline your Bundle fulfilment process!
Please reach out to our team directly so we can get this resolved for you right away! You can either do this through the App, or through contacting us directly at support@kitenzo.com!
Looking forwards to your response!
Difficult to make changes. Doesn't deduct sales from inventory.
Hello there! Thank you so much for taking the time to share your feedback with us.
We are truly sorry to hear that you’ve found the app difficult to navigate and are experiencing inventory issues. We always aim for Kitenzo to be as user-friendly as possible, so we would love to help turn this experience around for you.
Could we ask you to contact us directly with details about these issues? As soon as we hear from you, we'll be more than happy to help
I will be honest over the years we have had some issues with this app not working the way I want it to. The company has been so good in helping issues quickly and I could not say enough good things about it.
Love this app and company
Thank you so much for leaving such a wonderful review!
Your kind words mean a lot to everyone here at Kitenzo, and we’re thrilled that you’re enjoying both the app, and the Support that comes with it!
We're eternally grateful for your continued partnership over the years! So from everyone at Kitenzo; thank you for being a part of our journey!
If you run into any more questions, please don't hesitate to let us know! We'll be here and more than happy to help!
I've been using Kitenzo for about 3 to 4 years now, and I'm really pleased with the functionality of their app. The team is super responsive and always willing to help if any issues come up or if I have questions. They keep things well integrated with Shopify updates, and overall, it's definitely worth checking out. I've tried many different bundle apps, and for the price and functionality, Kitenzo stands out as one of the best!
Thank you so much for taking the time to leave such a heartwarming review!
We're delighted to hear that you're happy with both Kitenzo, and the Support that comes with it!
We’re forever grateful to have had you with us for so long. Thank you so much for being part of our journey!
If you need anything going forwards, please don't hesitate to reach out! Our Support team will be more than happy to assist you further!
muy bueno
Thank you so much for your delightful review! We're extremely happy to hear that you are having a good experience with Kitenzo!
If you run into any more questions, please don't hesitate to get back in touch and let us know! We'll be here and more than happy to help!
Very easy to use, great functionality, and excellent support. Don't have to be a developer to set up and customize bundles. Plenty of versatility to make bundles that the customer can customize, or preset bundles that are "add to cart" ready. Support does a great job whenever needed (Thanks, Dale). Highly recommend!
Thank you so much for taking the time to leave a Review! We are absolutely delighted to hear you find Kitenzo to be easy to use and versatile - our goal is to keep things simple and fun for everyone.
Our support team are fantastic and always ready to investigate any queries. Thank you for shouting out Dale specifically. I know he's always delighted when the make such a big impact on a customer's journey.
We appreciate you using Kitenzo and we look forward to continuing to assist you with your bundling needs. If you need anything, as always, please feel free to reach out to us!
This app is as versatile as their customer service is exceptional. Whether addressing minor concerns, major issues, or feature requests, their team responds promptly and efficiently, delivering solutions and suggestions with impressive speed. Denis, in particular, was incredibly helpful, going above and beyond!
Thank you so much for your wonderful review! We're thrilled to hear that you find Kitenzo versatile and that our team, especially Denis, was able to assist you so effectively. Your feedback truly means a lot to us and allows us to grow the product and highlight strengths. If you ever need more support or want to share feature ideas, we’re just a message away. Thanks for being part of our Kitenzo community!
App does the job. It's the only app that I found that could pull off what I we needed. The support team is excellent as well, and has helped us through some minor problems. Even though we've had a few hiccups I still continue to use this app because I know support is ready to jump in and help no questions asked; great team!
Thank you for the review and on behalf of all of us here at Kitenzo, we are all delighted Kitenzo was the app that you landed on. being with us for over 5 years means you've seen us from relative infancy up to our current state - so we really appreciate you leaving the review.
I'm glad that you have faith in the top class support team here, they are amazing! If you need anything going forward, please, reach out and we'll be delighted to assist
Great app for bundling products together and for managing inventory. The support team is very responsive, which is important to us as we don't have coding experience.
Thank you so much for taking the time to leave a review!
Our Support Team is fantastic and I’m delighted that you found them to be both responsive and helpful!
If you need anything going forwards, please do reach out! Our Support teamed will be delighted to assist you further!
