Kitenzo ‑ Full Page Bundles

Kitenzo ‑ Full Page Bundles

Reviews (361)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and customer satisfaction through its customizable and preset bundling options. It's noted for its cost-effectiveness and ease of use, allowing setup without developer skills. The interface supports various bundle types, and the customer service team is commended for their quick, helpful support. Merchants value the app for enhancing store functionality and customer experiences.

November 25, 2024

This app is as versatile as their customer service is exceptional. Whether addressing minor concerns, major issues, or feature requests, their team responds promptly and efficiently, delivering solutions and suggestions with impressive speed. Denis, in particular, was incredibly helpful, going above and beyond!

Peper Harow
United Kingdom
Over 6 years using the app
Eight Apps replied November 27, 2024

Thank you so much for your wonderful review! We're thrilled to hear that you find Kitenzo versatile and that our team, especially Denis, was able to assist you so effectively. Your feedback truly means a lot to us and allows us to grow the product and highlight strengths. If you ever need more support or want to share feature ideas, we’re just a message away. Thanks for being part of our Kitenzo community!

December 18, 2024

Great bundle app and live chat help when needed

The Chocolate Factory Thornton-le-Dale
United Kingdom
Almost 4 years using the app
Eight Apps replied December 19, 2024

Thanks so much for taking the time to leave a review! I'm delighted you are happy with both the app and the Support received! If you need us we will always be happy to assist!

November 21, 2024

I had tried a few bundle apps on Shopify and unfortunately they did not meet my requirements, but after finding Bundle Builder, Kitenzo it worked perfectly for the customer journey and aesthetic I was looking to achieve. If I had questions Natalie, was so helpful and helped with getting the CSS code I needed for customisations and as a novice I was able to pick it up easily building out my bundles.

bundled joys co.
United Kingdom
18 days using the app
Eight Apps replied November 22, 2024

Thank you for taking the time to leave a review, it's really appreciated. There are an overwhelming number of bundling apps available on Shopify, we're delighted that Kitenzo is the one that fitted your needs. Natalie is brilliant and I'll be sure to pass on your kind words to her. I love that you find it easy to use. Always know that the support team here at Kitenzo are an asset to be used when you need us.

November 12, 2024

The app is very easy to use, but the real highlight of the app is its impeccable aftersales support. Any issues I encounter, every customization I need to do are addressed right away.

Really awesome support staff.

Lucy Grymes
United States
8 days using the app
Eight Apps replied November 13, 2024

Thank you so much for your kind words! We’re thrilled to hear you find Kitenzo easy to use. I also sing the praises of our support team loud and proud, but it's so much nicer coming from you!

We strive making things seamless for our users, and it’s great to know we’re hitting the mark. If you ever need anything else, just give us a shout. Happy bundling!

October 30, 2024

Bundle Builder is the only app that truly delivered what I needed. The customer service is excellent—Natalie went above and beyond to guide me through the entire onboarding process. Highly recommend!

Luxe Leaf Decor
United States
24 days using the app
Eight Apps replied October 31, 2024

Thanks so much for your lovely review! We're thrilled to hear that Bundle Builder has met your needs and that Natalie was there to help make the onboarding a breeze. She really is a star!

If you ever need anything else or just want to chat about bundles, you know where to find us. Cheers for the recommendation!

September 24, 2024

Support is friendly and helpful. The app is good, but adding more customization features would be helpful. Support helped me submit a feature request for bundles not showing the pre-discounted price along with the discounted price.

Festival Parent
United States
Over 1 year using the app
Eight Apps replied September 26, 2024

Thank you for your review! We're glad to hear our support team was helpful. We appreciate your feedback on customization features, and we're already looking to how we can improve these in a future update. If you need anything else, feel free to reach out!

December 9, 2024

Great app and great service.

Thunderbird Real Food Bar
United States
10 months using the app
Eight Apps replied December 11, 2024

Thank you for reviewing! I'm delighted you are getting value from both Kitenzo and our Support team. We truly appreciate both the review and your continued use of our app!

August 27, 2024

ABOVE AND BEYOND!!! Natalie, the wonderful young lady who helped me, went above and beyond to assist me in getting my store up and running. She was with me from the beginning when I had so called “Shopify experts” building my store that had no idea what they were doing. She’s been with me then until now and always helpful and gracious. She was patient and extremely knowledgeable of the Bundle Builder product.

The Bundle Builder product itself is simple to set up, very user friendly with great features. They also have a great on-boarding process to walk you thru so you’re not left alone to figure it out if you’re not quite sure how it works. The price is very reasonable for what you get and the customer service that you receive if you have a question or run into an issue is great. I highly highly recommend. Bundle Builder is the best!

OH! SWEET VEGAN! LLC
United States
10 months using the app
Eight Apps replied August 28, 2024

Wow, thank you so much for your kind words! Your recommendation means the world to us!

We're thrilled to hear that Natalie was able to help you navigate setting up your store—she's definitely one of our rockstars!

If you ever have more questions or need a helping hand, don’t hesitate to reach out.

September 7, 2024

I have tried getting onto support with no success. The app has been updated and no longer works on my store to show line item properties on the admin end. Looks good from the customer end, but once the bundles are built, my team has no idea what is actually IN the bundle.

There is no support or troubleshooting available on their website to address this issue. As a paying customer, it is just unacceptable...

The Original Lolly Store
Australia
Almost 3 years using the app
Eight Apps replied September 26, 2024

We sincerely apologize for the trouble you've experienced and for any delay in our support response. We understand how frustrating it is when something isn’t working as expected.

In the meantime, our support team has reached out to assist you directly on this matter. Thank you for your feedback—your experience is important to us, and we’re committed to making this right.

November 21, 2024

Dale is great!

comingcoming
Hong Kong SAR
About 2 months using the app
Eight Apps replied November 22, 2024

Dale really is great, I couldn't agree more! Thank you for taking the time to leave a review and for choosing Kitenzo. If you need any further assistance, Dale or another member of our support team will be happy to assist.