Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (247)

Overall rating
4.2
Counts per rating level
  • 74% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for creating customizable product bundles, boosting sales and customer satisfaction. It supports fixed and customizable bundles, with features like "Build Your Own gift box" driving sales. The app integrates seamlessly with Shopify themes and offers an intuitive interface. Merchants praise its efficiency, ease of setup, and responsive support team, which assists with customizations and troubleshooting, making it a robust choice for bundle creation.

March 12, 2025

Very quick and attentive resolving any issues or concerns.

SOMA BEER
Spain
Over 1 year using the app
Kitenzo replied March 18, 2025

Thanks so much for taking the time to leave us a review. I'm delighted to hear that our team have been so attentive with any questions you've had. We look forward to supporting you long into the future with anything we can.

July 3, 2023

I was recommended the app by someone, installed it (admittedly, did not check pricing beforehand) and to my surprise it's 3x more expensive for Shopify Plus users while offering no additional features/benefits. On the principle of "if they can afford plus they can pay us more too".

Immediately uninstalled.

Correct me if I'm wrong and if there are actual additional features for Shopify Plus users which explain the 3x price increase.

TheBlockZone
United Kingdom
11 minutes using the app
Kitenzo replied July 4, 2023

Hey there, thank you for your feedback.

We understand your concern regarding Bundle Builder’s pricing for Plus users, and would like to explain why it is set at this price point.

Plus merchants are usually larger operations, driving a higher than average volume of orders and sales. This requires additional resources both in terms of running costs of the app (such as server-side resources) and also providing faster support responses. We offer extended support and turnaround times for our Plus merchants to facilitate this scale and growth. While the core functionality of the app first appears similar, Plus merchants will be receiving a higher level of support from us to keep things running smoothly.

We’re committed to being transparent in all our operations, and we’re currently reviewing our Plus pricing plans to make sure it scales better with different size Plus merchants. Please let us know if you have any further questions or concerns, and thanks again for your feedback.

December 14, 2022

The perfect app for our usecase. Installation was easy and worked from the start without any problems. We have been looking for that kind of bundle builder for years.

Herzlack
Germany
2 days using the app
Kitenzo replied December 14, 2022

Thank you so much for taking the time to leave us a 5* review! It's great to hear that Bundle Builder has seamlessly integrated with your store right from the start, and that it's been the exact app you've been looking for - we're super impressed with your nail polish bundle offerings! Feel free to reach out to our support team if you need anything from us, we're here and happy to help!

May 13, 2021

I am so so sad. I finally found an app that seems to meet my needs but i cant even try out cos the trial period will start off. PLeasssse can the subscriptions be tiered at least or even free installation, or free usage till the app generates some kind of income etc. I have been searching for 2 days now.

dparfumgirl
Nigeria
6 minutes using the app
Kitenzo replied May 18, 2021

Thanks for leaving your review - we're so pleased that Bundle Builder meets your needs! The 30-day trial is a free period for you to try out the app, and we offer free Multiple SKU Bundle installation to any merchants who need it. If you have any questions, feel free to reach out to our friendly support team - we'd love to help! Take care, and thanks again for your feedback.

May 17, 2023

This fantastic app bundle offers a wide range of exceptional possibilities that are visually appealing and highly functional. The developers provide excellent customer service, promptly addressing any issues and offering helpful solutions.

Cosmetique Totale
Netherlands
1 day using the app
Kitenzo replied May 17, 2023

Hey Cosmetique Totale team, we really appreciate your 5* review of Bundle Builder - thanks so much! It's great to hear that you're super impressed with our app and the endless possibilities it provides for your store. Our team is dedicated to providing excellent customer service, so we're really glad to hear that we've been able to address any issues you've had and offer helpful solutions. Thanks again for choosing Bundle Builder, and for taking the time to share your positive experience with us!

March 26, 2025

my website couldn't function without this app. love it.

NOURISHER MEALS
Netherlands
3 months using the app
Kitenzo replied March 28, 2025

Thanks so much for leaving us this review! I love how integrated we are in your site. Please let us know if you need anything so we can continue to support you and your business into the future! Have a great weekend.

April 16, 2025

very good and effective support team

Gouach Infinite Battery
France
13 days using the app
Kitenzo replied April 24, 2025

Thanks so much for leaving your review - everyone on the team really appreciates it! I'm delighted you've had good interactions with our support team - their dedication to ensuring a smooth experience is paramount to us! If you need anything going forward, please let us know.

May 29, 2025

Great app. They have super fast support team and helped with everything. Thank you very much

The Soffie
Canada
7 days using the app
Kitenzo replied June 13, 2025

Thank you for taking the time to leave us a review - we really appreciate. I'm delighted that you found the support team to be quick and helpful - they are our engine room and we love seeing their work being appreciated. Please let us know if there is anything in future you need assistance with. Happy bundling!

June 23, 2026

南信州ビール Ogna
Japan
Almost 4 years using the app
Kitenzo replied June 25, 2026

Thank you so much for the 4-star rating! We’re thrilled to have your support!

If there’s ever anything we can do to turn this into a 5-star experience for you, please do let us know! We'll be here and more than happy to help!

April 7, 2026

PanPastaMesica?
Japan
About 3 years using the app
Kitenzo replied April 7, 2026

Thank you so much for the 5-star rating!

We’re delighted to have you using Kitenzo, and to hear that you're having a great time!

If you run into any questions at all, please don't hesitate to get back in touch and let us know! We're here and more than happy to help!