Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (247)

Overall rating
4.2
Counts per rating level
  • 74% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for creating customizable product bundles, boosting sales and customer satisfaction. It supports fixed and customizable bundles, with features like "Build Your Own gift box" driving sales. The app integrates seamlessly with Shopify themes and offers an intuitive interface. Merchants praise its efficiency, ease of setup, and responsive support team, which assists with customizations and troubleshooting, making it a robust choice for bundle creation.

June 14, 2019

If you don't like reading, get this app, it's the best Bundle app for Shopify period.

Here's why. We are a technology company and so can say with a degree of experience that this app is excellent. We have been searching tirelessly for a Shopify app that can offer bundled products to customers in a flexible way. This app is very well made and cleverly thought through so as to provide the settings and features necessary to tailor it to your needs. Installation is a single button click. We have tried many other Bundle apps and even toyed with developing one ourselves. All I can say is thank goodness we found this. At $25/month it's not cheap but in allowing you to bundle effectively it will no doubt make it worthwhile. Highly recommended.

Moki
United Kingdom
1 day using the app
Kitenzo replied June 18, 2019

Thank you for your awesome review of Bundle Builder, Moki! We are super happy that the app has been so useful for you and your store. And our developers will be especially chuffed to hear your positive feedback on their craftsmanship.

Edited July 21, 2022

Since the recent update, the application no longer functions properly. It's a shame because it was a very good app until then. I am currently waiting for a response from support. Support contacted me immediately, and now the problem has been resolved and I am able to use the system as before without any problems.

アケ魂-Akecon-
Japan
About 1 year using the app
Kitenzo replied July 14, 2022

Hey there! Thanks so much for leaving a review. The team investigated, and saw that the issue was a delay occurring on your bundle inventory updating. We rectified this immediately, and can confirm this has been working on your store ever since. We'd be happy to answer any other questions you have, if you'd like to drop us an email!

January 18, 2022

This app is a great solution for my store in order for customers to create their own gift box. If you need help with setup or design, their team offer a comprehensive and quick follow through. The only thing I would like is to be able to change the URL to make it a bit more SEO friendly but other than that, it meet my needs for now.

Bloom Mondays
Netherlands
11 months using the app
Kitenzo replied January 19, 2022

Thanks for your review! It's great to hear that the app allows your customers to make their own gift boxes, and I'm very glad to hear the team has been able to help you out with some queries you had! I'll definitely pass your feedback regarding the URL onto our developers - in the meantime, if you need anything else, just reach back out!

April 10, 2024

I had a problem with my theme and they solved it for me. It works flawlessly and the customer service is 5-star.

Believe Athletics
Spain
8 months using the app
Kitenzo replied May 3, 2024

Thank you so much for taking the time to leave us such a wonderful review of our Bundle Builder app. We are thrilled to hear that our app is working flawlessly for you and that we were able to help resolve the issue you had with your theme.

We truly appreciate your kind words about our 5-star customer service. Our team works diligently to provide prompt, helpful, and friendly assistance to all of our valued merchants like yourself.

Thank you again for choosing Bundle Builder and for sharing your positive experience with us and the Shopify community. We look forward to continuing to support you and your business.

April 29, 2021

Fantastic support! I tried two other apps before settling on this one. I needed help to set it up and Adam was very patient. He helped me every step of the way so that my products in the bundles look exactly the way I need them to be.
For me the support was most important. I will now have to see how my clients like the new bundles....hope to sell lots.

Niagara Singing Bowls
Canada
About 14 hours using the app
Kitenzo replied April 29, 2021

Thank you for taking the time to leave such wonderful feedback, we're so pleased our live chat support sets us apart from the other bundling apps you've tried! We're so excited to see you sell more of your beautiful singing bowls per order, and feel free to get back in touch if you need anything else. Thanks again, and take care!

May 5, 2022

Ich verwende die App, um meine Postkarten als Sets zu verkaufen. Das funktioniert sehr gut. Kann sie sehr empfehlen.

Hej Hanni
Germany
6 months using the app
Kitenzo replied May 9, 2022

Thank you for your review! We're so glad to hear the app is working well for you, and we look forwards to seeing your postcard bundles! If you need any help with the app in the future, please let us know, and the team will be happy to help!

January 30, 2023

What should i say, great support and a great "app". Support is fast and they do their best!

cheers
Sven Jack - Der Haferflockenriegel

SvenJackB2C
Austria
3 months using the app
Kitenzo replied January 31, 2023

Thank you for your review, Sven Jack! We really appreciate your awesome feedback on Bundle Builder and the team behind it! Let us know if you need any further support from us - we're happy to help!

July 24, 2024

The developers do not only help you with completely adjusting your bundle, but also help you if you have issues with your theme and website. It's such a great service.

Loranee
Austria
3 months using the app
Kitenzo replied July 25, 2024

Thanks so much for your positive review! We’re so glad our team could help get you started. If you need anything else, just let us know!

November 21, 2024

Dale is great!

comingcoming
Hong Kong SAR
28 days using the app
Kitenzo replied November 22, 2024

Dale really is great, I couldn't agree more! Thank you for taking the time to leave a review and for choosing Kitenzo. If you need any further assistance, Dale or another member of our support team will be happy to assist.

June 24, 2026

300usd and user charge for %1 no thanks

Joffzart®
Estonia
6 minutes using the app
Kitenzo replied June 25, 2026

Thank you so much for sharing your thoughts!

We know that a pricing model with a flat fee and a transaction percentage is a big consideration for any store.

We always aim to provide value and features that outweigh that investment, but we completely respect that it won't be the right fit for everyone!

If you ever want to discuss your setup, please do reach out. We're here and more than happy to help!