Kitenzo ‑ Bundle Builder
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Great customer service and app works well! It has lot's of different options and ways you can bundle your items to make it a product.
Thanks for the 5-star review! The bundles are looking great - If you need any further support at any point in the future, please feel free to reach out to the team. All the best! :)
Thanks for helping us sort the issues out - speak later when we know it is all working. Hoorah. Love Dylan and Poppy - popppyspicnic.co.uk
I've been setting up this app for a few days and so far I'm really happy with the functionality it offers. I've come across some issues that had me stumped by support was fast to help me resolve them.
Great to hear that you're happy with Bundle Builder so far, and that you're pleased with the support we have provided. We hope the app will help you grow your business!
App is fantastic, still in middle of setup, hope support will be able to help us and this will be fantastic! Edit: Mobile errors, still waiting to see if support can solve it, will update if successful.
Glad you're enjoying the app! Anything you need to help you get setup, let us know! We're here and happy to help :)
Really nice app and great customer service. The app itself needs a bit more fine tuning so the products on the bundle page can show more detail and can match the look of the overall website better etc. But overall working well for us as a custom hamper option.
Thank you so much for your kind review, it's great to hear that our app is helping your customers build custom hampers. We're constantly looking for ways to improve Bundle Builder, so your feedback is most welcome. And we're always here to help you get set up!
Was initially quite satisfied with the app's functionality, but the app's server crashed right on our launch date and the app wasn't functioning for more than an hour. We received an intimation after we wrote to them to check what was wrong. But some of my earlier support requests were still unanswered. Adam from the support team was helpful, but overall the responses aren't quick enough.
Thanks for taking the time to update your review - we really do value all feedback. Unfortunately, our server did experience some downtime, but the team worked to get this up and running as soon as possible.
We're a small team, based in the UK, so our timezones may not always overlap - however, we're always here to help, and I can see Adam has resolved your stock location query - let us know if you need anything else!
Great app with lots of interesting features and capabilities. Setting up bundles was very quick, and I could easily understand how to customize each product bundle and fit it to my needs. When I ran into something I couldn't quite figure out or if the app didn't behave exactly how I expected, the support team was great at answering questions and working with me to create the best solution for my store.
THREE THINGS I WOULD CHANGE TO BUNDLE BUILDER APP hello i want to know where can i communicate if i have a question? after that i want to make some comments on what if i could change i would:
the bundles show a price which is not accurate because it depends, once you choose the bundle, which flavor you want hence the price, but if you remove it is is also removed in the subtotal, it would be amazing if its not shown at the beginning but then shown after choosing exactly what you want.
second comment: i hate that you cant use discount codes
third comment: it would also be amazing if the abandoned checkout cart email that shopify send automatically would not be blocked by the app, i think that really helps
If you want to get in touch with the support team, our email is support@bundlebuilder.app.
We can help with the pricing. The pricing of bundles are variable (that what makes them so good for increasing AOV), but this sometimes leads to prices on collection pages that are unrepresentative of the bundles. We can walk you through your options (ideally changing the price to 'from x').
The discount codes and abandoned cart emails will work on 'Single SKU' bundles, but sadly not currently on 'Multiple SKU'. This is a limitation of Shopify's Draft Orders.
Anything else you need, just pop us an email, we're here and happy to help!
Does everything we need it to do with a simple and clean interface. No other bundle apps we've found let you have a proper product page for the bundle and this is vital to the way we make our grouped products.
Also, had a very silly support request and David A was in touch with a really polite and friendly explanation within the hour.
Great app; you get what you pay for.
We tried every bundling app on the Shopify App store an this was the only one that worked as we wanted - the prime difference being it does not utilise discount codes or draft orders to accomplish it's task - meaning we can still operate sales and provide discount codes that can be applied to bundle sales. Very convenient. Since we have installed - I tell no lie, every single one of our orders has been a bundle sale (we do a BOGO / 3 for 2 deal). Worth every penny, that's some phenomenal ROI! Fits right in with our site aesthetic also which is super important to us (fonts/buttons everything, plus granular CSS control where needed). And, the team are super responsive and friendly - helped with everything, stellar!!
