Kitenzo ‑ Full Page Bundles
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (345)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and enhancing customer experiences through customizable product bundles. It features a user-friendly interface with a design editor and manual bundle builder, which help increase transaction amounts. The app is also praised for its excellent customer support, particularly during onboarding, and its reasonable pricing and seamless integration with Shopify themes.
Refine
-
By rating
Updated - I attempted to give the app a second shot after support reached out. Turns out that uploading a product photo was a compulsory step but there was nothing to highlight this fact. I'm updating the review to 3 stars as I got the app to work, however, the product page doesn't use your existing theme's product page. It creates a new product page that required customization. Not quite what I was looking for but I appreciate the responsiveness from support. If I had time to engage support further I'm sure they could get this review higher, this is just my frank evaluation of the app with little experience. The UI does need some work.
Old-"Unable to save bundle" - the interface of this app is confusing and in the end it wouldn't even create the bundle I required. This app feels like it is still in testing, the key features for 3rd party fulfilment is still in 'beta' which doesn't say on the app's sale page anywhere.
Updated - Thank you for your updated review. We are always striving to improve our UI to make the app as easy to use as possible, so thank you for the feedback, we'll look into it. And if you would like some help with the app in the future, please be sure to reach out.
Old - Hi Amazing Oils, we’re sorry you feel this way. We've checked the error logs and are unable to pinpoint exactly what happened for your bundle not to save correctly. There could be a few reasons, we'd just need to ask you a few questions. We would be very happy to investigate this further and work through your specific bundle requirements with you. We can then help with creating your first bundle if you like? We've sent an email with a few questions, if you could respond, we can go from there. We also have a company rep in Australia who would be happy to call you to discuss if you prefer :)
In regards to the comment about the "app feeling like it is still in testing", Bundle Builder has been helping Shopify merchants bundle their products for over 2 years now, and as of today we’ve helped those merchants sell over $9.5 million of products.
We are committed to continually improving Bundle Builder, and have recently released the '3rd party fulfilment' feature you mention. All new major features have a 'Beta' flag attached for the first month after we launch. This is mainly to let our regular users know that this is a new piece of functionality, but also that, in being new, there might be a few issues that they encounter. It has been a huge hit with users so far and due to this success over the last 4 weeks, we’ll be removing the 'Beta' label in the next few days.
I hope this helps answer some of your concerns outlined in your review. We’d love the opportunity to help you create a unique bundle experience for your store.
I was recommended the app by someone, installed it (admittedly, did not check pricing beforehand) and to my surprise it's 3x more expensive for Shopify Plus users while offering no additional features/benefits. On the principle of "if they can afford plus they can pay us more too".
Immediately uninstalled.
Correct me if I'm wrong and if there are actual additional features for Shopify Plus users which explain the 3x price increase.
Hey there, thank you for your feedback.
We understand your concern regarding Bundle Builder’s pricing for Plus users, and would like to explain why it is set at this price point.
Plus merchants are usually larger operations, driving a higher than average volume of orders and sales. This requires additional resources both in terms of running costs of the app (such as server-side resources) and also providing faster support responses. We offer extended support and turnaround times for our Plus merchants to facilitate this scale and growth. While the core functionality of the app first appears similar, Plus merchants will be receiving a higher level of support from us to keep things running smoothly.
We’re committed to being transparent in all our operations, and we’re currently reviewing our Plus pricing plans to make sure it scales better with different size Plus merchants. Please let us know if you have any further questions or concerns, and thanks again for your feedback.
It is really dishonest. It claims to have a free plan, while it is just trial for a month.
Other apps call it what it is, A Free Trial. Not A Free Plan.
Our sincere apologies about the confusion. As our app listing states, we offer a free plan for development stores, allowing you to setup your store with bundles without a time limit. Charges only begin when you launch your store, and the app can be removed at any stage prior to launch, without cost. Merchants with live stores receive a 30-day free trial, so they have plenty of time to decide if Bundle Builder is the right solution for their business.
The app was fairly easy to set up, and you can have multiple bundles at a time on your website. I will definitely use again in the future.
Absolutely fantastic product! Was a little hard to wrap my head around some of the settings to get the look and functionality right for our customers, but the excellent customer service and assistance provided by the team is brilliant and all issues were resolved promptly and professionally.
Better descriptions for the settings is all this app is missing and why I have not given it a 5 star review
Thanks so much for leaving us a review! We're so glad that you're enjoying using the app, and that the team have been able to assist with any issues you had. We'll definitely take your feedback regarding the descriptions on board, and would love to get some more input - a member of our team should be in touch soon to ask!