Kitenzo ‑ Full Page Bundles

Kitenzo ‑ Full Page Bundles

Reviews (361)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and enhance customer engagement through customizable and preset bundles. It's praised for being cost-effective, easy to set up without developer skills, and offering extensive customization options. The support team is noted for its responsiveness and effectiveness, contributing to a smooth onboarding process and reliable app performance.

July 19, 2020

Just awful. App constantly creates ghost products and ghost variants, despite the assistance of support staff. Have wasted SO MUCH time trying to get this app working. Our dev team has given up. Just so mentally exhausting.

VPA Australia
Australia
About 1 month using the app
Eight Apps replied July 21, 2020

We’re truly sorry to hear your feedback. Our goal has always been to make Bundle Builder as powerful and flexible as possible, however like any 3rd party app we unfortunately ...

November 4, 2020

terrible app, worst communication ever, I would not recommend them. They almost every respond to inquires and it's incredibly frustrating

Bôhten Eyewear
Canada
About 1 month using the app
Eight Apps replied November 4, 2020

Looks like the latest email thread might have run into problems. There was a chat attached so I suspect it might have been flagged as spam?

As all messages with the team were ...

November 10, 2022

I found this bundle app to be more straight forward than any other bundle apps I tried. I found the articles for setting up the bundle helpful.

Plume Pup Co
Canada
About 1 month using the app
Eight Apps replied November 11, 2022

Thank you for taking the time to leave us a review! It's great to hear that you found Bundle Builder the most straight-forward on the market, and that our documentation was ...

Edited June 11, 2020

Rentfrommycraftroom.com was going to be a membership only site where the customer would select any product they want from all my products depending on the plan they want. The bundle was easy to create overall. I did have to text them a couple of times only because my needs were different & unusual than others. Unfortunately, my needs were not intended for this type of APP. If I was doing a ...

Rent From My Craft Room
United States
28 days using the app
Eight Apps replied June 12, 2020

Thank you for your kind review and we're really sorry to hear that Shopify didn't turn out to be the right platform for your business. If you ever decide to open an online ...

November 5, 2021

So far its been great and pretty easy to navigate. I was happy with the initial call and had help with a few questions I had. great service

BeautGiftCo.
Australia
1 day using the app
Eight Apps replied November 9, 2021

Thanks so much for your 5 star review of Bundle Builder. Glad you found your onboarding call and interactions with our support team useful, and you're finding the app easy to ...

September 4, 2019

App worked great when we initially installed it. Then they did some kind of update and it all stopped working. We could create and publish bundles but they would not sync properly with the products in our store, and whenever someone tried to add a bundle to cart it wouldn't actually split the bundle into individual skus. Just added a big null sku with no data. I've contacted support multiple ...

The Nail Hub
United States
About 1 month using the app
Eight Apps replied September 11, 2019

We are so sorry that you have experienced issues because of our recent update. We always try to test our code as thoroughly as possible before we deploy it to ensure it won’t ...

November 27, 2021

I used this app to help me bundle my black friday deals. The set up was easy and it work for that purpose. I have a few grievances with the app though. 1. I don't like that fact that you can't schedule have the free version auto disable. I don't know if this is a feature on the paid version. 2. When I print out my invoice, the items do not show up individually which means that I have to refer ...

Beyond 21 Boutique
United States
About 1 month using the app
Eight Apps replied November 29, 2021

Hey there - thanks for taking the time to leave us a review! I'm sorry to hear there were a few things you weren't happy with in the app - for your second point, I can see ...

Edited December 12, 2022

App is fine when working - customer service team is a little slow on responding. would be great if they had a live chat function instead

LA GROTTA COLLECTIVE
United Kingdom
About 1 month using the app
Eight Apps replied December 9, 2022

Thank you for the updated review! We have a live chat function that can be accessed by clicking the 'Support' chat button in the bottom right corner of our support site here: ...

Edited October 5, 2020

UPDATE: Team reached out to help. We will be using this app. It seems to be the best option for a Bundle Builder page.
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Basically told us we need to find a developer to make a certain part of the app work with our theme (The app reformatted the cart page, hiding the checkout button and other weird stuff). Unfortunate cause the app seemed perfect for what we are looking for.

Grow Supply Shop
United States
21 days using the app
Eight Apps replied September 17, 2020

Thanks for the review, and apologies the app didn't integrate as easily as expected. 'Mini-carts', especially those that use AJAX, can cause a few issues, but we're happy to ...

December 29, 2022

Overall great app to use on the site & increase on ROI.
Unfortunately their customer service is terrible. I've reached out several times & no one got back to me which was disappointing. I really hope they sort this out as you could lose customers.

MINTD Box
United Kingdom
27 days using the app
Eight Apps replied December 29, 2022

Hey there - thank you for taking the time to leave us a review. I can confirm that we've responded to all of your emails in December, but we've had some issues with our ...