Kitenzo ‑ Full Page Bundles

Kitenzo ‑ Full Page Bundles

Reviews (361)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and enhance customer engagement through customizable and preset bundles. It's praised for being cost-effective, easy to set up without developer skills, and offering extensive customization options. The support team is noted for its responsiveness and effectiveness, contributing to a smooth onboarding process and reliable app performance.

October 13, 2021

Good app initially but now awful! It has stopped working and the support is non existant! Very very dissapointed. I was expecting better. I would avoid. Currently looking for an alternative

Cyprinus Carp Fishing Technology
United Kingdom
About 2 months using the app
Eight Apps replied October 20, 2021

Thank you for taking the time to leave us a review - we really do value all merchant feedback! I can see our team identified an issue with another app you've installed, and ...

January 17, 2023

The bundles are not properly tracking inventory on a few products and customer service has been unable to resolve the issue for several weeks. I am canceling, hoping that customer service refunds me for the month that they have been trying to resolve my issues.

NFT Kitchen
United States
About 2 months using the app
Eight Apps replied January 20, 2023

Hey NFT Kitchen team, we're so sorry for the delay in resolving your inventory tracking issue with Bundle Builder. Our Merchant Support Manager has reached out to you to ...

November 3, 2020

Stay away if you're a larger business with multiple apps installed like Returnly. We spend weeks going back and forth with the app developer telling us to remove apps on our storefront, remove express checkout, and hire another developer to fix an issue because we have a cart drawer. We spent a lot of money with the developer to fix these issues only to find out we still can't get the app to work ...

ToteSavvy
United States
About 2 months using the app
Eight Apps replied November 4, 2020

Hey guys, we've just sent another email over to you in regards to your integration, looks like there might have been some crossed wires. Bundle Builder should work well with ...

May 7, 2020

2 stars bec the support team is great. It ends there. This app overcomplicates what should be simple (I found a cheaper app that worked way better and neater without ANY coding needed). This app was so glitchy we had dozens of orders that were sent out incorrectly. It cost us a ton of money and a waste of time before we switched to a new app that we are thrilled with.

Fiber Gourmet
United States
2 months using the app
Eight Apps replied May 7, 2020

We’re very sorry to hear that our app didn’t meet your needs. We pride ourselves in offering some unique bundling functionality, and our support team is here to ensure the ...

Edited March 19, 2020

My website has been delayed by more than a month because of this app's slow support. We keep going back and forth, and they still havent resolved my issue.

The app never worked the way I needed it. Doesn't work like a regular product page.

Sweave Bedding
United States
About 2 months using the app
Eight Apps replied March 19, 2020

We’re sad that to hear that you’re not happy with our app. Speaking with our support team, they mentioned that there was an issue with the installation of the app, as your ...

April 20, 2020

Hi all! The app is one of the best for bundle building, however I am currently struggling with the limitation of not being able to view the product description and specification when it is displayed in the bundle. Does anyone have an advice/anyone faced a similar problem?
Thanks a bunch in advance!

The Perfect Gift in NYC
United States
About 1 month using the app
Eight Apps replied April 21, 2020

Thank you for your review, we're glad to hear that you're enjoying our app. We do indeed offer merchants the option to include product descriptions on the bundle page, I just ...

Edited September 20, 2021

Was initially quite satisfied with the app's functionality, but the app's server crashed right on our launch date and the app wasn't functioning for more than an hour. We received an intimation after we wrote to them to check what was wrong. But some of my earlier support requests were still unanswered. Adam from the support team was helpful, but overall the responses aren't quick enough.

Notcoy
United States
2 months using the app
Eight Apps replied September 15, 2021

Thanks for taking the time to update your review - we really do value all feedback. Unfortunately, our server did experience some downtime, but the team worked to get this up ...

May 13, 2021

I am so so sad. I finally found an app that seems to meet my needs but i cant even try out cos the trial period will start off. PLeasssse can the subscriptions be tiered at least or even free installation, or free usage till the app generates some kind of income etc. I have been searching for 2 days now.

dparfumgirl
Nigeria
2 days using the app
Eight Apps replied May 18, 2021

Thanks for leaving your review - we're so pleased that Bundle Builder meets your needs! The 30-day trial is a free period for you to try out the app, and we offer free ...

April 4, 2021

This app is really very good for bundles. The support I received was also very good. I have no complaints. Thank you guys.

ENGRAVART
Australia
2 days using the app
Eight Apps replied April 7, 2021

Hi ENGRAVART - Glad you like the app and our support! Thank you for reviewing us, and feel free to reach out anytime. All the best :)

February 21, 2023

The only bundle builder that allows for mix and match and volumetric discount in one product. I'm so happy with this app and how it performs. It really has helped increase my average order value.

Grabease Australia
Australia
2 days using the app
Eight Apps replied February 22, 2023

Thank you for taking the time to share your awesome experience with Bundle Builder! We are so happy to hear that the app is performing so well on your store and increasing ...