Kitenzo ‑ Full Page Bundles

Kitenzo ‑ Full Page Bundles

Reviews (345)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing customer experiences through customizable product bundles. It features a user-friendly interface with a design editor and manual bundle builder, which help increase transaction amounts. The app is also praised for its excellent customer support, particularly during onboarding, and its reasonable pricing and seamless integration with Shopify themes.

April 20, 2020

Hi all! The app is one of the best for bundle building, however I am currently struggling with the limitation of not being able to view the product description and specification when it is displayed in the bundle. Does anyone have an advice/anyone faced a similar problem?
Thanks a bunch in advance!

The Perfect Gift in NYC
United States
About 1 month using the app
Kitenzo replied April 21, 2020

Thank you for your review, we're glad to hear that you're enjoying our app. We do indeed offer merchants the option to include product descriptions on the bundle page, I just sent you an in-depth tutorial on how to achieve this. Let us know if there's anything we can help you with. Happy bundling!

Edited September 20, 2021

Was initially quite satisfied with the app's functionality, but the app's server crashed right on our launch date and the app wasn't functioning for more than an hour. We received an intimation after we wrote to them to check what was wrong. But some of my earlier support requests were still unanswered. Adam from the support team was helpful, but overall the responses aren't quick enough.

Notcoy
United States
2 months using the app
Kitenzo replied September 15, 2021

Thanks for taking the time to update your review - we really do value all feedback. Unfortunately, our server did experience some downtime, but the team worked to get this up and running as soon as possible.

We're a small team, based in the UK, so our timezones may not always overlap - however, we're always here to help, and I can see Adam has resolved your stock location query - let us know if you need anything else!

May 13, 2021

I am so so sad. I finally found an app that seems to meet my needs but i cant even try out cos the trial period will start off. PLeasssse can the subscriptions be tiered at least or even free installation, or free usage till the app generates some kind of income etc. I have been searching for 2 days now.

dparfumgirl
Nigeria
2 days using the app
Kitenzo replied May 18, 2021

Thanks for leaving your review - we're so pleased that Bundle Builder meets your needs! The 30-day trial is a free period for you to try out the app, and we offer free Multiple SKU Bundle installation to any merchants who need it. If you have any questions, feel free to reach out to our friendly support team - we'd love to help! Take care, and thanks again for your feedback.

July 19, 2020

Just awful. App constantly creates ghost products and ghost variants, despite the assistance of support staff. Have wasted SO MUCH time trying to get this app working. Our dev team has given up. Just so mentally exhausting.

VPA Australia
Australia
About 1 month using the app
Kitenzo replied July 21, 2020

We’re truly sorry to hear your feedback. Our goal has always been to make Bundle Builder as powerful and flexible as possible, however like any 3rd party app we unfortunately have to work around the limitations of the core platform. This is why we made the conscious decision to use ghost product and variants. We would be happy to discuss how these can be used effectively if you'd like to contact our support team.

We monitor Shopify’s own feature releases very closely and fully intend to simplify the app’s functionality as soon as this is possible. The team are very grateful that you decided to try out our app, and we hope to welcome you back in the future.

November 4, 2020

terrible app, worst communication ever, I would not recommend them. They almost every respond to inquires and it's incredibly frustrating

Bôhten Eyewear
Canada
About 1 month using the app
Kitenzo replied November 4, 2020

Looks like the latest email thread might have run into problems. There was a chat attached so I suspect it might have been flagged as spam?

As all messages with the team were working well previously, i've started a new thread, so if you can reply to that, we can get back on track :)

April 4, 2021

This app is really very good for bundles. The support I received was also very good. I have no complaints. Thank you guys.

ENGRAVART
Australia
2 days using the app
Kitenzo replied April 7, 2021

Hi ENGRAVART - Glad you like the app and our support! Thank you for reviewing us, and feel free to reach out anytime. All the best :)

February 21, 2023

The only bundle builder that allows for mix and match and volumetric discount in one product. I'm so happy with this app and how it performs. It really has helped increase my average order value.

Grabease Australia
Australia
2 days using the app
Kitenzo replied February 22, 2023

Thank you for taking the time to share your awesome experience with Bundle Builder! We are so happy to hear that the app is performing so well on your store and increasing your AOV - and that it's the only bundling app that supports both mix & match and discount offerings on one product! Feel free to get in touch if you need a hand with anything, we're happy to help!

November 10, 2022

I found this bundle app to be more straight forward than any other bundle apps I tried. I found the articles for setting up the bundle helpful.

Plume Pup Co
Canada
About 1 month using the app
Kitenzo replied November 11, 2022

Thank you for taking the time to leave us a review! It's great to hear that you found Bundle Builder the most straight-forward on the market, and that our documentation was helpful! Please feel free to reach out to the team if you have any queries at any point, as we'd be more than happy to assist :)

Edited June 11, 2020

Rentfrommycraftroom.com was going to be a membership only site where the customer would select any product they want from all my products depending on the plan they want. The bundle was easy to create overall. I did have to text them a couple of times only because my needs were different & unusual than others. Unfortunately, my needs were not intended for this type of APP. If I was doing a dropship type of business or a basic retail store this would be the bundle I would select. I would highly recommend Bundle Builder to anyone who has the above type of store. Not any fault of Bundle Builder RentFromMyCraftRoom.com was not able to incorporate this APP as a membership/subscription all product bundle rental store at this time. Unfortunately, I will be leaving Shopify as well because of the type of shop I am creating. I didn' t realize what I wanted to create was so difficult. But don't let this stop you from using this bundle builder. So if you are thinking about getting this APP to go for it and try it out. It won't hurt. Rent From My Craft Room really enjoyed working with the team. Mary S.

Rent From My Craft Room
United States
28 days using the app
Kitenzo replied June 12, 2020

Thank you for your kind review and we're really sorry to hear that Shopify didn't turn out to be the right platform for your business. If you ever decide to open an online store that sells bundles we would love to welcome you back!

November 5, 2021

So far its been great and pretty easy to navigate. I was happy with the initial call and had help with a few questions I had. great service

BeautGiftCo.
Australia
1 day using the app
Kitenzo replied November 9, 2021

Thanks so much for your 5 star review of Bundle Builder. Glad you found your onboarding call and interactions with our support team useful, and you're finding the app easy to navigate. Anything else you need, please do let us know, and best of luck with your bundle sales.