Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (247)

Overall rating
4.2
Counts per rating level
  • 74% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for creating customizable product bundles, boosting sales and customer satisfaction. It supports fixed and customizable bundles, with features like "Build Your Own gift box" driving sales. The app integrates seamlessly with Shopify themes and offers an intuitive interface. Merchants praise its efficiency, ease of setup, and responsive support team, which assists with customizations and troubleshooting, making it a robust choice for bundle creation.

Edited October 21, 2020

I installed this app a few weeks ago. It works well, but I had a few design glitches. The customer service team helped me correct everything, and now it's looking great! Thanks James!

Herb & Root | Luxurious Perfume Oils, Bath Oils, and Massage Oils
United States
6 days using the app
Kitenzo replied October 21, 2020

Thank for your 5 star review, and glad we could help iron out those design glitches! I'll pass on your thanks to James, and if you need anything else, please let us know, we're here and happy to help.

June 10, 2022

I have tried lots of bundle apps and this is by far the best! Really easy to use and lots of useful features. The customer service is excellent - they're so helpful and have dealt with all my queries quickly and efficiently.

Hoorayparty.co.uk
United Kingdom
6 days using the app
Kitenzo replied June 10, 2022

Thanks so much for your review! We absolutely loved looking at your balloon garlands, and we can't wait to see what you do with Bundle Builder! We've passed your feature request over to our dev team, but if you need anything else, just let us know!

April 26, 2020

Hello, I am using the custom template to show the product bundles, I would like to know how to add the option to increase quantity for each product

Maraná Chocolates
Peru
5 days using the app
Kitenzo replied April 27, 2020

Thank you for reaching out. Our support team will be in touch shortly to help you with your query. Please note that you can email us at support@agile.haus if you have any further questions. Our team will be more than happy to assist you!

June 7, 2021

Handsdown the BEST app for easy and professional product bundles! We use Mintsoft as our 3PL and I struggled to find an app that would feed through bundles until now. The support team are incredible, so helpful and knowledgable and nothing is too much trouble. Wish I found this app years ago!

Spectrum Collections
United Kingdom
5 days using the app
Kitenzo replied June 7, 2021

Wow, thank you for leaving such a wonderful review! We're so pleased to be the best bundling app you've tried, and we're really proud of how well Bundle Builder works with third-party systems. Feel free to reach out if there's anything else you need (incidentally, our Customer Support Manager is a huge fan of your Disney collection and is especially keen to help!) - thanks again, and take care.

May 23, 2022

After a long search trying many other Bundle apps none allowed me the flexibility to CREATE the variety of Bundles I wanted. Design is fantastic as well offering the customer easy to navigate functions. The support service call answered all other queries I had and more. Best app, can't wait to see what they bring out next.

Eleven Intimates
Australia
5 days using the app
Kitenzo replied May 24, 2022

Wow, thank you so much for your lovely review. We love it when merchants are able to take full advantage of the variety of bundles you can create with Bundle Builder. We wish you every success on your bundling journey - and if you need any further assistance, please don't hesitate to get in touch.

August 30, 2020

i loved the idea of the app ...but the support is so slow in response and help me install the app ...i really think to uninstall the app because of the support ...it is now 5 days and I am not getting solution to the problem

Appearance Factors
Egypt
4 days using the app
Kitenzo replied September 3, 2020

Hey, we have reached out a few times via email, but haven't received a reply since August the 30th. We'll look into if we can reach out to your via your stores contact page or socials, as there seems to be an issue with emails getting lost?

November 1, 2019

I've been setting up this app for a few days and so far I'm really happy with the functionality it offers. I've come across some issues that had me stumped by support was fast to help me resolve them.

Soap A Go-Go
United States
4 days using the app
Kitenzo replied November 1, 2019

Great to hear that you're happy with Bundle Builder so far, and that you're pleased with the support we have provided. We hope the app will help you grow your business!

October 18, 2022

The app is working great so far, I got sales immediately. Customer service is also excellent and they value your feedback. I would recommend taking advantage of the free consultation call, you get to speak to a real person live on video.

Aarin & Co.
United States
4 days using the app
Kitenzo replied October 19, 2022

Thank you for your review, that's incredible that you noticed an immediate uptick in sales with Bundle Builder! The baby headwear bundles look great on your store, and we're so glad you've been impressed with our customer service & the 1-to-1 call with our Onboarding Specialist - that's what we're here for! Just reach out to the team if you need any further assistance.

February 23, 2023

AMAZING! I got results in just 48 hours I made enough to pay for 4 months!

Thanks so much from the bottom of my heart! Made my shops first transactions amazing!

Soapyfluffs
United States
4 days using the app
Kitenzo replied February 23, 2023

This is incredible to hear - thank you so much for sharing your experience, Soapyfluffs! We are thrilled to hear that you got results in just 48 hours, and were able to generate enough revenue from this to pay for 4 months! Thank you for trusting Bundle Builder as your partner for the launch of your online store, we’re so glad we can be a part of your success! We look forward to continue to support you in the future - just give us a shout if you need us!

October 13, 2020

I reached out for help with a bit of coding. The response was so fast and accurate - so pleasantly surprised seeing I am on the free trial!! Thank you!

The Grateful Tea Co.
United States
4 days using the app
Kitenzo replied October 13, 2020

Thanks so much for your 5 star review! I'll pass on your comments to the team. Glad we could help you get setup quickly, anything else you need, let us know, we're here and happy to help!