Kitenzo ‑ Full Page Bundles
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Reviews (236)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its ability to enhance sales and customer satisfaction through customizable product bundles. It features a user-friendly interface, supports both preset and customizable bundles, and integrates smoothly with Shopify themes. Up to 50% of orders involve this app, highlighting its effectiveness. The support team is noted for their responsiveness and ability to tailor the app to specific needs, including SKU splitting for multiple warehouse management.
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After a long search trying many other Bundle apps none allowed me the flexibility to CREATE the variety of Bundles I wanted. Design is fantastic as well offering the customer easy to navigate functions. The support service call answered all other queries I had and more. Best app, can't wait to see what they bring out next.
Wow, thank you so much for your lovely review. We love it when merchants are able to take full advantage of the variety of bundles you can create with Bundle Builder. We wish you every success on your bundling journey - and if you need any further assistance, please don't hesitate to get in touch.
i loved the idea of the app ...but the support is so slow in response and help me install the app ...i really think to uninstall the app because of the support ...it is now 5 days and I am not getting solution to the problem
Hey, we have reached out a few times via email, but haven't received a reply since August the 30th. We'll look into if we can reach out to your via your stores contact page or socials, as there seems to be an issue with emails getting lost?
I've been setting up this app for a few days and so far I'm really happy with the functionality it offers. I've come across some issues that had me stumped by support was fast to help me resolve them.
Great to hear that you're happy with Bundle Builder so far, and that you're pleased with the support we have provided. We hope the app will help you grow your business!
The app is working great so far, I got sales immediately. Customer service is also excellent and they value your feedback. I would recommend taking advantage of the free consultation call, you get to speak to a real person live on video.
Thank you for your review, that's incredible that you noticed an immediate uptick in sales with Bundle Builder! The baby headwear bundles look great on your store, and we're so glad you've been impressed with our customer service & the 1-to-1 call with our Onboarding Specialist - that's what we're here for! Just reach out to the team if you need any further assistance.
AMAZING! I got results in just 48 hours I made enough to pay for 4 months!
Thanks so much from the bottom of my heart! Made my shops first transactions amazing!
This is incredible to hear - thank you so much for sharing your experience, Soapyfluffs! We are thrilled to hear that you got results in just 48 hours, and were able to generate enough revenue from this to pay for 4 months! Thank you for trusting Bundle Builder as your partner for the launch of your online store, we’re so glad we can be a part of your success! We look forward to continue to support you in the future - just give us a shout if you need us!
I reached out for help with a bit of coding. The response was so fast and accurate - so pleasantly surprised seeing I am on the free trial!! Thank you!
Thanks so much for your 5 star review! I'll pass on your comments to the team. Glad we could help you get setup quickly, anything else you need, let us know, we're here and happy to help!
I downloaded this app to add a gift-giving section to my website. Harriet and her team were extremely helpful in helping me get the most out of the app. They even reviewed the Bundle I made and sent a support team to help fix some design issues that were happening due to the theme I used. They fixed everything in less than 48 HRS and were extremely transparent throughout the process. I wish more apps were this hands-on, friendly, and helpful! Great job, team! Excited for my customers to start using this!
Thank you so much for leaving us a review! We're so happy to hear the team have been able to help you get set up, and we can't wait to see what you do with your bundles! If you have any problems, or just need some more information on the app, let us know and we'd be more than happy to assist!
Great customer service and app works well! It has lot's of different options and ways you can bundle your items to make it a product.
Thanks for the 5-star review! The bundles are looking great - If you need any further support at any point in the future, please feel free to reach out to the team. All the best! :)
PROS:
It's the best looking bundle builder app in the store out of the box, and creates a bundle 'product' that you can link to in Collections.
CONS:
Really glitchy inventory management for Single SKU bundles. Inventory updates or purchases made by customers take FOREVER to translate to bundle availability (literally 15 minutes or even more, which is unacceptable for limited qty products). This could have caused me to sell way more than what I have in inventory during a surge in customer demand.
Support seems polite and seem to be trying their best (I think), but truth be told responses are not very helpful. For example: I mentioned that I was having issues with inventory deducting below 0, and I was told to read the FAQ. But the FAQ says that “The app will ensure the number of available bundles is in line with the number of products available, so the bundle can only be purchased if there are enough products in stock." So it was of zero help. And seriously - telling me to read the FAQ when it doesn't contain anything useful for my specific problem (and when I'd already read it thoroughly trying to solve the problem on my own) is borderline offensive.
Summary:
I really, really wanted to like this app but couldn't get past the very mediocre support and inventory management glitches.
Thanks for your honest feedback, and for being so responsive in working with the team here to help alleviate the issues you experienced. The development team are currently implementing upgrades to the app where, in certain stores, inventory updates are not as quick as they should be. We are always looking at ways to improve our app, so thanks again for your review, feedback is what shapes our apps development.
If you'd like to try Bundle Builder again in the future, please reach out, and we'd be happy to talk you through the improvements we have made.
A responsive team and so far, a great working app! It will save us some time in what we've been trying to test.