Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (262)

Overall rating
4.3
Counts per rating level
  • 74% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 11% of ratings are 1 stars
February 9, 2026

muy bueno

LIQUO
Chile
6 months using the app
Kitenzo replied February 11, 2026

Thank you so much for your delightful review! We're extremely happy to hear that you are having a good experience with Kitenzo!

If you run into any more questions, please don't hesitate to get back in touch and let us know! We'll be here and more than happy to help!

April 7, 2025

While I haven’t fully explored the Kitenzo app just yet, I wanted to take a moment to commend the exceptional customer service I've received so far. The team has been incredibly responsive, helpful, and patient in answering all my questions and guiding me through the initial setup.

It’s rare to come across such attentive support — they’ve made a great first impression, and I’m looking forward to diving deeper into the app knowing I have a reliable team behind it.

Mecha Malaysia
Malaysia
15 days using the app
Kitenzo replied April 11, 2025

Thanks so much for the Review, we really appreciate it so much! We are really proud of our Support team they are our champions to bridge the gap between our Product and yourself and to know they're leaving such an impression on you, it's such an amazing compliment. We look forward to working with you and assisting where we can!

February 26, 2025

great product, great service! Really drives revenue

RAWKANVAS
Australia
Almost 6 years using the app
Kitenzo replied February 28, 2025

Thanks so much for the review, it does genuinely mean the world to our team! Love that you are getting the boost to your revenue, that is such a massive tick! If you need anything in future, ping us a message and we'll be happy to assist!

December 9, 2024

Great app and great service.

Thunderbird Real Food Bar
United States
10 months using the app
Kitenzo replied December 11, 2024

Thank you for reviewing! I'm delighted you are getting value from both Kitenzo and our Support team. We truly appreciate both the review and your continued use of our app!

November 21, 2024

Dale is great!

comingcoming
Hong Kong SAR
28 days using the app
Kitenzo replied November 22, 2024

Dale really is great, I couldn't agree more! Thank you for taking the time to leave a review and for choosing Kitenzo. If you need any further assistance, Dale or another member of our support team will be happy to assist.

July 24, 2024

awesome!!!

ProFood
Argentina
9 months using the app
Kitenzo replied July 26, 2024

Thank you for your 5 star review! Cheers for being a part of our community!

December 4, 2023

Breaks often. We've lost customers over it.

Betty Jane Candies
United States
About 4 years using the app
Kitenzo replied December 6, 2023

Hi there, sorry to hear about your experience with Bundle Builder. I can see that the team are just waiting on access to be granted to the relevant areas of your store in order to continue investigating the issue you highlighted on Monday. Once granted, the team will resume looking deeper into this for you, and will follow up with their findings and a suitable solution to prevent this from occurring again, once resolved.

Thank you for your patience and understanding here - we look forward to working with you to resolve this, and to provide you with a better experience with us and the app moving forwards.

October 30, 2023

Great, app, support and price.

Wellington Brewery
Canada
Almost 3 years using the app
Kitenzo replied November 1, 2023

Thank you so much for your 5-star review, Wellington Brewery! We're thrilled to hear that you're pleased with Bundle Builder, our support, and its pricing. Your satisfaction is our top priority, and we're committed to continue providing top support. Thanks again for your kind words!

June 5, 2025

An amazing customer service, very fast, efficient, and especially solving all the issues we might encounter! I’ve rarely seen this, and it’s very pleasant! This app is really great, quality, price, and design! Thanks again to Denis for his precise help, and well done!

BINI
France
23 days using the app
Kitenzo replied June 13, 2025

Wow, what a lovely review - it really makes us smile when we see such love for the product and our support! I agree, Denis is fantastic and he'll be delighted to know how much he helped!

We've loved helping you set up and get going. Please make sure to reach out should you need us! We look forward to partnering long into the future.

May 29, 2025

Great app. They have super fast support team and helped with everything. Thank you very much

The Soffie
Canada
7 days using the app
Kitenzo replied June 13, 2025

Thank you for taking the time to leave us a review - we really appreciate. I'm delighted that you found the support team to be quick and helpful - they are our engine room and we love seeing their work being appreciated. Please let us know if there is anything in future you need assistance with. Happy bundling!