Bundle Builder
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (342)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and operational efficiency through customizable product bundles that increase average transaction values. It features a user-friendly interface and easy setup, suitable for beginners. The app offers various bundling options and manual cart integration, enhancing flexibility in product presentation and sales. Exceptional customer support, with team members like Natalie and Dale, is frequently praised for being responsive and knowledgeable, helping merchants maximize the app's benefits for business growth.
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So simple to set up, and honestly this app is AMAZING! Exactly the thing that I was looking for to allow customers to create their own custom product bundles, and their customer service has constantly provided excellent assistance within 24 hours. I can't say enough about this one, and I don't really love leaving reviews, but this is one of the best apps we have come across.
Thanks for making this app. The interface is intuitive and the ability to completely customize bundles and layout is huge! We had an issue integrating an age-verification app with our product bundle pages, and the customer service team worked with us and the other app developers to resolve the issue. The Bundle Builder team was polite, responsive, and diligent in finding a solution that worked, and we're grateful for that. Thank you!
Many thanks for your kind review. We're so pleased that we could help you integrate the app into your existing store setup. I'll pass on the compliments to our team!
Bundle Builder by Agile (BBA) is the third bundle builder I tried. I started with some of the top-rated Apps, but they didn't have the capability of BBA. Mainly I wanted the Bundles to be their own products so I could build custom collections using bundles. I also wanted the capability to build a fixed bundle or let the customer build their own bundle on the fly or a mix of both. Those capabilities separate the men from the boys in the category of bundle apps. BBA has all those capabilities.
However, my experience with BBA was not without problems. I had some issue with confusing verbiage showing up in the bundle. I was not happy with that so I contacted their support. Now, this is where this company really separates themselves from the pack. Their support is the best support I have ever received on any software product and I was still in the trial phase. They wrote some special code that corrected the issue. This is jaw-dropping support.
The BBA also has some programming capability, which is beyond my skill set, but the point is BBA can be customized. In summary, if you are looking for a powerful bundle app with great support start here, you won't be disappointed.
Fills a need in our store, and support has been helpful when needed.
Hey Splash Wines team, we're super pleased to hear that Bundle Builder fulfils your store's needs! We're also glad to have been able to help out with any issues on your store when needed, so thank you for your feedback.
If you require any further assistance or have any suggestions for the app, please feel free to reach out. We appreciate your support, and look forward to hearing from you again in the future!
So far the apps to the job and create more sales for us. The support team are great and responsive to our issues too :)
Thanks so much for your review! Glad to hear Bundle Builder to helping create more sales with you - we're excited to see all of your bundles in the future! If you need any other help at all, just reach back out, and we're always here to help.
I do believe the app works as described. You will want to read carefully about multiple and single SKU bundles as there are pros and cons of both. We did have issues with single SKU bundles creating ghost products on our site, but Agile did help us understand that the multiple SKU bundle was a better fit for our needs. However, for other reasons, we decided to stay with single SKU. While the app does deliver a way to bundle products together, the customer service is significantly lacking. Most recently, we have been completely ghosted by Bundle Builder's support team after many attempts at contacting them. At first, they were responsive, but since, have ignored multiple requests for help with troubleshooting. As I've read the reviews, this seems like a recurring theme so please take this into consideration when deciding which bundling app to use in your shop.
Thanks for your review, and highlighting the difference between Single and Multiple SKU bundles. This is fairly new functionality for the app, and something which brings more power and functionality to bundles. There are subtle differences and limitations to each, as you mention, so it's important to choose the right one for your store.
Apologies for the lack of contact from the support team here, we're looking into what happened to the emails you sent through, but in the meantime, i'll personally ensure that the team get in touch ASAP so we can figure out the last things needed to get you up and running.
Thanks for helping us sort the issues out - speak later when we know it is all working. Hoorah. Love Dylan and Poppy - popppyspicnic.co.uk
BEWARE - new predatory pricing model. Huge costs for merchants. DO NOT USE.
While our initial experience was OK with this app - as soon as we started doing any real volume, the developer changed the pricing model on us and LOCKED US OUT of the app and disabled bundle builder on the front end until we would pay them $299 a month AND 1.5% of all orders placed through the app. This is a 400% increase in cost just for the subscription alone - we are into over 1000% increase in costs once the 1.5% surcharge on all orders is included. This should be criminal. This was not even an existing charge tier when we signed up for the app around 1 year ago. Check out shopify's own integrated bundle builder and avoid this app at all costs if you are anything above a garage-level seller - at least they have some degree of accountability and desire to keep you on the platform. This new tier does not even offer any tangible benefit to the user beyond "better customer service." Low-effort cash grab. DO NOT USE.
Hi there, thanks for your honest review. During the initial installation of the app, we clearly outlined tier-specific limits for each subscription plan. In January of this year, it came to our attention that your usage had exceeded the limits associated with your current subscription tier. In accordance with our policies, we issued a notification with a 30-day notice, emphasizing the need to upgrade, which you declined to heed.
Following on from that upgrade notice period, we made updates to our pricing plans. It's our standard practice to grandfather our merchants onto their existing plans whenever changes are made. Unfortunately because you declined to accept the upgrade, the opportunity for this then passed.
We understand that changes in pricing can be challenging, and we strive to be fair to all our users. The adjustments are necessary to maintain a healthy ecosystem and foster the continued growth and improvement of the app. We firmly believe that a fair contribution from all users, especially those with higher usage, is essential to providing the best possible experience for everyone relying on Bundle Builder.
We value your continued support and welcome any further discussion to address your concerns. Our goal is to ensure that you have a positive experience with our app, and we remain committed to providing a platform that meets your needs.
This App has helped my store tremendously. My AOV has increased by 30%, and my customers love the option to build their own bundle and save some $$. Service and support have always been there when I needed them. Great App.. don't hesitate.
We are really pleased that Bundle Builder has helped increase your AOV so much, let's hope it keeps on growing! Thank you so much for your kind review :)
Great app and very good support ! The most of our sells are done with bundles. There's a lot of options and we can customize the bundles.
Thank you for the review! Great to see you are having success with Bundle Builder. If you need any further support please feel reach to reach out.