Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (241)

Overall rating
4.3
Counts per rating level
  • 75% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 10% of ratings are 1 stars
February 20, 2025

Customer services was incredibly helpful! Team was flexible and able to support customizations to fit our brands needs.

about-face
United States
About 1 month using the app
Kitenzo replied February 26, 2025

Thanks so much for taking the time to review! Our support team is class (biased, I know), but I'm glad we were able to flex and assist you with your needs. Please let us know if you need anything in future and we'll be more than happy to assist!

December 16, 2024

I had a small issue with the bundle summary not showing in the basket but the support was great and the issue was fixed within a couple of days. Many thanks

Yorkshire Bonsai
United Kingdom
3 months using the app
Kitenzo replied December 17, 2024

Thank you so much for taking the time to write these lovely words! I've shared this with the team and let me tell you excited is an understatement.

When it comes to support, our team are on it, I'm glad you found them to be impactful on your experience using Kitenzo. Please know we are always willing and able to assist with any queries.

November 25, 2024

This app is as versatile as their customer service is exceptional. Whether addressing minor concerns, major issues, or feature requests, their team responds promptly and efficiently, delivering solutions and suggestions with impressive speed. Denis, in particular, was incredibly helpful, going above and beyond!

Peper Harow
United Kingdom
Over 6 years using the app
Kitenzo replied November 27, 2024

Thank you so much for your wonderful review! We're thrilled to hear that you find Kitenzo versatile and that our team, especially Denis, was able to assist you so effectively. Your feedback truly means a lot to us and allows us to grow the product and highlight strengths. If you ever need more support or want to share feature ideas, we’re just a message away. Thanks for being part of our Kitenzo community!

November 12, 2024

The app is very easy to use, but the real highlight of the app is its impeccable aftersales support. Any issues I encounter, every customization I need to do are addressed right away.

Really awesome support staff.

Lucy Grymes
United States
8 days using the app
Kitenzo replied November 13, 2024

Thank you so much for your kind words! We’re thrilled to hear you find Kitenzo easy to use. I also sing the praises of our support team loud and proud, but it's so much nicer coming from you!

We strive making things seamless for our users, and it’s great to know we’re hitting the mark. If you ever need anything else, just give us a shout. Happy bundling!

October 30, 2024

Bundle Builder is the only app that truly delivered what I needed. The customer service is excellent—Natalie went above and beyond to guide me through the entire onboarding process. Highly recommend!

Luxe Leaf Decor
United States
24 days using the app
Kitenzo replied October 31, 2024

Thanks so much for your lovely review! We're thrilled to hear that Bundle Builder has met your needs and that Natalie was there to help make the onboarding a breeze. She really is a star!

If you ever need anything else or just want to chat about bundles, you know where to find us. Cheers for the recommendation!

September 4, 2024

Excellent!! Fast work and response. Gets it right fast! Saved me hours of work. Cost effective!

Raw Girls Memphis
United States
7 days using the app
Kitenzo replied September 26, 2024

Thank you for the fantastic review! 🎉 We're so glad to hear that our quick support and solution saved you time and effort. If you ever need anything else, we’re here to help!

August 8, 2024

Excellent Design editor support on live chat. great team!

Pick Me
United Kingdom
About 2 months using the app
Kitenzo replied August 11, 2024

Thanks so much for your 5 star review! We're thrilled to hear you had a positive experience with our team and that you're enjoying our new design editor. Don’t hesitate to reach out anytime you need assistance. Thanks again!

July 23, 2024

I recently encountered an issue with the manual cart integration for my Shopify store, and Dale from Bundle Builder provided outstanding support. Dale’s prompt response and precise information resolved my issue quickly and efficiently. The exceptional customer service and smooth process made a significant difference. I highly recommend Bundle Builder for their excellent support and dedication to helping their customers succeed!

THE DAILY DECADENCE
United States
3 days using the app
Kitenzo replied July 24, 2024

Thank you so much for your kind words and for sharing your experience with our Bundle Builder app! We’re thrilled to hear that Dale was able to assist you promptly and effectively. If you ever need further assistance, please don’t hesitate to reach out. Thank you for choosing Bundle Builder!

May 29, 2024

Support has been great. Experience so far has been good with slight tweaks to the app.

Freespirit Recreation
United States
12 months using the app
Kitenzo replied June 10, 2024

Thank you so much for your positive review! We're thrilled to hear that you've had a great experience with our support team and that Bundle Builder has been working well for you. We appreciate your feedback on the slight tweaks, and we're always here to help you optimize your store even further. If you have any more suggestions or need further assistance, please don't hesitate to reach out. Thanks again for choosing Bundle Builder!

March 13, 2024

Absolutely amazing, Dale was beyond helpful, kind, quick and understanding!

Atelier BiscOui
Canada
Over 3 years using the app
Kitenzo replied March 14, 2024

Thank you for taking the time to share your positive experience with us!
We'll be sure to pass your kind words along to Dale!

If there's anything else we can do for you, please let us know. We're here to help and always eager to ensure your experience with Bundle Builder remains outstanding.