Bundle Builder , 327 reviews

Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and increase transaction values through features like custom bundle creation and a "build your own box" option. They appreciate its seamless Shopify integration, user-friendly interface, and compatibility with accounting systems. The customer support team is frequently praised for their responsiveness and helpfulness. Merchants also highlight the app's flexibility and customization options as key benefits for enhancing business efficiency and profitability.

August 22, 2020

I do believe the app works as described. You will want to read carefully about multiple and single SKU bundles as there are pros and cons of both. We did have issues with single SKU bundles creating ghost products on our site, but Agile did help us understand that the multiple SKU bundle was a better fit for our needs. However, for other reasons, we decided to stay with single SKU. While the app does deliver a way to bundle products together, the customer service is significantly lacking. Most recently, we have been completely ghosted by Bundle Builder's support team after many attempts at contacting them. At first, they were responsive, but since, have ignored multiple requests for help with troubleshooting. As I've read the reviews, this seems like a recurring theme so please take this into consideration when deciding which bundling app to use in your shop.

Fancy Feast US
United States
About 3 years using the app
Bundle Builder replied August 24, 2020

Thanks for your review, and highlighting the difference between Single and Multiple SKU bundles. This is fairly new functionality for the app, and something which brings more power and functionality to bundles. There are subtle differences and limitations to each, as you mention, so it's important to choose the right one for your store.

Apologies for the lack of contact from the support team here, we're looking into what happened to the emails you sent through, but in the meantime, i'll personally ensure that the team get in touch ASAP so we can figure out the last things needed to get you up and running.

Edited June 18, 2019

Thanks for helping us sort the issues out - speak later when we know it is all working. Hoorah. Love Dylan and Poppy - popppyspicnic.co.uk

Poppy's Picnic
United Kingdom
About 3 years using the app
August 1, 2019

This App has helped my store tremendously. My AOV has increased by 30%, and my customers love the option to build their own bundle and save some $$. Service and support have always been there when I needed them. Great App.. don't hesitate.

Smoky Mountain Beard Co.
United States
About 3 years using the app
Bundle Builder replied August 2, 2019

We are really pleased that Bundle Builder has helped increase your AOV so much, let's hope it keeps on growing! Thank you so much for your kind review :)

January 27, 2021

Great app and very good support ! The most of our sells are done with bundles. There's a lot of options and we can customize the bundles.

PéPé José
France
About 3 years using the app
Bundle Builder replied January 27, 2021

Thank you for the review! Great to see you are having success with Bundle Builder. If you need any further support please feel reach to reach out.

December 6, 2019

Great app and great service! That is the key for us really, that there are people around to help us with any issues we face, and they have been fantastic at that.

Your Guitar Academy
United Kingdom
About 3 years using the app
Bundle Builder replied December 6, 2019

Thank you for your kind review of Bundle Builder, I'll make sure to pass your compliments on to our team!

February 5, 2021

I needed help with a few different coding issues and they just made everything super easy. Their customer service is outstanding!

FreshJax
United States
Almost 3 years using the app
Bundle Builder replied February 5, 2021

Hello FreshJax - Amazing 5 star review! A big thanks from all of the team and feel free to reach out to us anytime.

January 26, 2021

This is an easy app to set up and use. We saw increased sales almost instantly! Our bundles are quickly becoming the best selling products on our site. Would highly recommend this app.

Sudsy & Co.
United States
Almost 3 years using the app
Bundle Builder replied January 27, 2021

Thanks for the 5 star review! Great to hear Bundle Builder has helped increase your sales :)

December 10, 2020

I needed an app that would allow my customers to not only shop curated bundles but also allow them to customize some of them. I was so happy I found Bundle Builders. I am able to offer my customers unique bundles and it is so easy to use. I had a couple of questions on how to best make it work for my situation and support was wonderful. They answered all of my questions and never made me feel like I was an interruption. I am looking forward to curating more bundles in innovative ways in 2021!

themarketplacenc
United States
Almost 3 years using the app
Bundle Builder replied December 17, 2020

Thanks for your positive review of Bundle Builder! So glad the app has fit your needs so well, and that your interactions with the support team here have been so seamless. Best of luck curating more successful bundles in 2021. Thanks again :)

Edited May 16, 2019

Amazing app that has been a core function of our website!
Service has been amazing too and they are always willing to help with whatever we needed.

PersonallyPicked
Australia
Almost 3 years using the app
Bundle Builder replied May 16, 2019

Thank you so much for your lovely review of Bundle Builder and our customer support team. We look forward to watching your sales grow with bundles :)

June 13, 2020

I like using this app to help make product bundles to sell items that would otherwise not sell by themselves. They're a few glitches with how the app interacts with Shopify that could be fixed. Ex: fixing up the sale prices int he bundle app doesn't automatically translate to Shopify products/inventory. Also, whenever I make any changes in the actually bundle, I have to keep it in mind to go to my products in Shopify to reset the inventory and bundle prices; every single time. It's a hassle but I really like the way bundle presents the products.

The Westminster Shoppe
United States
Over 2 years using the app
Bundle Builder replied June 29, 2020

Thank you, we really appreciate your feedback. Our team have reached out to you to resolve the points that you raised. We look forward to assisting you so you can make the most of our bundling app!