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Reviews (2,565)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
May 27, 2022

At first when I started with this app it was really good (for a French translation), few words needed to be corrected but that was okay. Whenever I needed to correct a wrong translation, some bugs in the code appear and I had tags in the middle of my titles or texts. The team was amazing correcting them every time. The only downside I have is that the same bug appeared on my home page (same wrong translation that was corrected previously) and I had to check regularly to make sure everything was well translated. Otherwise, the customer service is really good and nice!

NatuKari
Canada
About 1 month using the app
FireGroup replied May 30, 2022

Hi there,

This is Jocelyn. Thank you so much for feedback.

Regarding to your issue, I have seen that one of my colleagues has sent you follow-up emails, please let them know so that they can help you until it's completely resolved

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
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