Reviews (4,176)
Overall rating
4.5
Edited June 10, 2022
Outrageous fees. They will bind you into a contract for months and force you to pay a termination fee if you decide to switch.
Hystar
United States
11 months using the app
Privy Operations replied
July 11, 2022
Hi there,
Our billing team has checked with your customer success manager - we see you signed a contract for 12 months. After March of 2023, the paid plan will be moved to monthly and can then be cancelled. This will not cancel when changing to monthly, so please contact us at that time to help.
Please note, we do offer month to month plans and will never force a merchant into a contract. If you still need assistance, please email billing@privy.com.