Reviews (29)

Overall rating
1.8
Counts per rating level
  • 31% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 59% of ratings are 1 stars
All reviews
July 4, 2022

I am being charged for this app consistently even though I deleted/cancelled the service straight away as it is effectively useless

Perth Trade Direct
Australia
5 months using the app
Xero replied November 21, 2022

Hi there,

We’re sorry to hear about your experience. If you haven’t already, please contact our support team by clicking ‘Contact Xero support’ over at https://central.xero.com/s/article/Connect-to-Shopify.

We’ve recently improved the integration’s sales tax functionality in NZ, AU and UK - making it easier for businesses like yours to manage your tax obligations.

If you wish to try the integration again, you can do so free for 30 days: https://apps.xero.com/au/app/shopify#overview

We have also improved our support content, so if you have further questions, please head over to Xero Central: https://central.xero.com/s/article/Connect-to-Shopify - we’d be happy to help ensure you have a great set up experience.

Thanks,
Xero App Store Team