Xero® Sync by Bold

Xero® Sync by Bold

by BOLD

Sync your Shopify orders with Xero accounting software

Overall rating
3.7 of 5 stars
Based on 69 reviews

  • 5 of 5 stars
    48% of ratings are 5 stars
  • 4 of 5 stars
    16% of ratings are 4 stars
  • 3 of 5 stars
    9% of ratings are 3 stars
    (6)
  • 2 of 5 stars
    9% of ratings are 2 stars
    (6)
  • 1 of 5 stars
    19% of ratings are 1 stars

All reviews

1 - 10 of 69 reviews

dog&boy

Great service from the team. They acknowledged a glitch in an update and had it sorted in less than 24hrs with follow-up directly to make sure it all worked well. Well done team!

Bags of Room

Automates the entry of all your sales into Xero. Huge time saver and it’s free! We currently use another app for Inventory.

Little Bow Designs

This is app is great when it's working. However, it would fail to export to XERO for returning customers due to the name already existing in the contact list on Xero. I have to change the setting to not create Contacts and then manually change the invoice details in Xero. This is doubling up my time in correct problem that should not be a problem. Also, it marks invoices and paid which means that I can reconcile the payments until i 'remove & redo' the payment which was system created against the invoice.

Also, there is no support channel if thing goes wrong.

Byron Bay Gifts

I love it when it's working! Definitely worth having. Would be great if they could fix the disconnection issues as this creates a bit of havoc for us. Basically, everything is working fine but about once a month Shopify and Xero disconnect and it takes days to get it connected again. Sometimes this is easy... sometimes you have to go to multiple places to try and get someone to give you a straight answer on how to fix it. As most of you know, when you're a business owner, having to chase these things is a real pain.

CNC since 1971

Horror. Used to work great, but does not work at all anymore. Xero is an essential integration and MUST work on Shopify Plus plans. Bold Dev's have no clue what they are talking about. Their responses are useless. Don't even try, just a waste of time. There is an app that works just flawless, but why would I pay additional $30 plus monthly for each and any shop on my plus plan? At least they proof that it is possible to have a working connection with Xero. I do not care who to blame. Shopify is in charge to deliver. But they do not. Shame on you Shopify. Time to consider other options...?

Saaya Rose

This integration used to work really well for year(s). As of August 2018, there have been export errors regularly which is causing an accounting nightmare in Xero. The integration is broken and taking 2+ months trying to resolve this issue (still unresolved) shows just how low a priority it is at Bold. I'm actively looking for a better alternative and so should you.

Ketosource Team

Free integration, good support, pretty flexible....what more to ask? Well there is always room for improvement. It's a very good app and easy to use.

Tomtek Outdoors and Tackle

Used to be good...but since 15th of Sept, it has been a disaster. Most items are getting errors and would not export.

Global Gym Wear

This app used to work pretty well, but in recent weeks it seems to come up with more and more errors... we're now getting loads of failed exports with no explanation as to why.

I just went on the support form to question this and quite stupidly they only give you 30 characters to explain the fault.... seriously stupid.

Victoria Park Flowers

Love this app, made doing my receipts easy. Also support from Alexa was quick and helpful when I needed it.

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