Reviews (540)
Overall rating
4.4
July 11, 2022
pre order not working when international customers visit. it only works for local shopping. used vpn to test.
thefprshop
Australia
11 months using the app
Amai replied
July 11, 2022
Thank you for your review. As we did not receive any support requests from you we were unable to know what is the rootcause of your issue. However, we would like to confirm that our app works for all countries. Please ensure all countries are selected in Pre-Order by Countries (by default it is turned on for all countries). Here is an article that might help:
https://help.amai.com/en/articles/5806300-enable-pre-order-by-countries
Please contact our support so we can look into this issue ASAP.