Reviews (1,063)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, highlighting its ability to keep sales ongoing during low inventory periods. It supports various business models and integrates well with other apps, featuring a user-friendly and customizable interface. The support team is noted for its quick and effective issue resolution, often within the same day, enhancing both sales and customer satisfaction.

December 4, 2024

Jasper, needs a pay raise. He's awesome.

One Bed
United States
Almost 5 years using the app
September 6, 2024

I've been using Amai PreOrder Manager + Notify in my shop for three years, and I love it! Having a reliable way to take and manage pre-orders has saved me countless hours of administrative work, a provides a simple, seamless experience for my customers. The few times I've had an issue with a feature, the customer service and product development team have responded quickly and resolved the issue ...

Century Guild
United States
About 3 years using the app
December 4, 2024

quick response to issues, great service

Koriano
India
About 2 months using the app
September 14, 2024

Soo many issue, need to talk with the developer all the time. Every time they fix on problem they create a new problem. I have been waiting 2 weeks on help with setting up "Coming soon" and notification sign-up with new orders.

I am still a user but strongly considering finding a new app.

M-KAE - Copenhagen
Denmark
Over 4 years using the app
Amai replied September 17, 2024

Thank you for your feedback. We apologize that the issue took longer to resolve as this is pertaining to a customize theme therefore the standard app-blocks does not work. ...

November 22, 2024

easy to install and very reactive service
i recommend

EZIclean MAROC
Morocco
2 days using the app
November 14, 2024

Sehr sehr guter Support.
War super hilfreich und schnell bei der Sache. Problem konnte direkt gelöst werden.

WOD World of Discs
Germany
8 days using the app
September 13, 2024

Our pre-order button stopped working and after reaching out to Amai's support team it was fixed within the day. I greatly appreciate the turnaround time as we don't plan out pre-orders and it is usually something we need live within a few days.

glerups Canada
Canada
2 days using the app
May 30, 2024

Would definitely recommend this app, it was perfect for what we wanted to do with our pre-ordered products. They also have great customer service, worked out an issue we had with billing the same day.

One Of One Hundred
United States
Almost 2 years using the app
April 9, 2024

Such an amazing app. Has so many settings that just work. I'm surprised Shopify doesn't have anything built in for Pre-Orders, but this app has helped our customers understand the item they ordered was a pre-order. Their customer service is top-notch too. They've fixed any problems quickly.

Inovelli
United States
Over 2 years using the app
April 18, 2024

We've been very happy with PreOrder Manager for quite some time but I'm writing the review to thank Rash and the team for going above and beyond to help find a solution to something that wasn't working properly on the site. A+ customer service and great to be in touch with a real person instead of an auto-bot!!!! Very satisfied customer. Thank you!

Norwegian Wool
United States
About 2 years using the app