Overall rating
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective pre-order management and sales boosting capabilities. They value its user-friendly interface, customization options, and automatic pre-order enabling feature. The app's ability to manage backorders and track related data is also praised. Merchants report increased revenue and commend the efficient and responsive support team. The well-organized dashboard and clear documentation make it easy to use. Additional features like showing products in pre-order status and integration with the In Stock Reminder app are also positively mentioned.

Edited April 19, 2023

I have just started using this app 1 month ago and I find it to be the best one currently available, just note that it will take time to get it set up proper. I added pre-orders to 1000 products and it took about 12 hours to set up. Settings can only be edited on 50 products at a time so it can take awhile but I feel it's worth it for the benefits of managing pre-order separately.

Also in case of theme compatibility issues, make sure to plan time to work with support to get it functioning properly but once they got it working, it's great. Took me 4 weeks to get the issues fixed, communicating with them daily M-F. I am excited to use this app now moving forward. So my advice is use the app, just make sure you have proper expectations of time before jumping in and be patient.

United States
Over 5 years using the app
Amai replied April 9, 2023

Thank you for the review. We are glad that we can resolve your issues and we are grateful for your assistance rendered during this period of time.

June 27, 2023

Extremely happy with this app! Their customer service is awesome -- very quick response time. We've been using this app for a couple of years now, and it has really helped our sales. Seems like there are so many features they offer that we still need to explore!

United States
About 1 year using the app
March 1, 2023

The app is one of the best pre-order apps I've ever tried. You can literally customize and set up everything as you wish. And the support team is great! They helped me customize the app to fit the design of my website and within 1 day my request was complete. Great app, definitely recommended.

4 months using the app
Amai replied March 2, 2023

Thank you and good luck to your business :)

November 29, 2022

The app works great. I had some issues installing it on Cyber Monday when we ran out of products and needed it to work fast. I had an issue installing it and sent in a help request. They responded in 15 minutes! They got it working and then optimized the loading time over the next 24 hours to provide a better experience for my customers. Great product, better service!

Malo'o Racks
United States
11 months using the app
Amai replied December 22, 2022

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

July 12, 2023

Hello, I just install the app, and works really well. I had some issues setting things up, and customer service, they help me with everything, they were sending me emails after, asking if everything was working. Really happy so far.

Ninefoot Studio . Surf Swimwear
United States
6 days using the app
February 7, 2023

I asked for help since the Add to cart button would not get deactivated for sizes out of stock (using Dawn) and they helped us fixing that.
We use this app for pretty much half of our products and it works really well!
Thank you.

Klein By Gogue
Over 2 years using the app
Amai replied February 10, 2023

Thanks for using our app, feel free to reach out if you require assistance !

September 8, 2023

App has been great so far, UI is easier to understand over most apps on the Shopify store. And the support team are responsive and quick to fulfill any requests you have with modifying the assets to your needs. Cannot Recommend enough!

Flaman Fitness
7 days using the app
December 14, 2022

Really awesome app! Great way to still have cashflow when your items are not stocked yet. Support team is also super helpful. I don't have any preorders currently but will definitely add this app again when I do.

Kina & Tam
About 2 years using the app
Amai replied December 22, 2022

Thank you and good luck to your business :)

October 10, 2022

So far so good! Charie in customer support was super patient and helpful in helping our store launch PRE-ORDERS. We're exciting to utilize all their features, including COMING SOON (something we've been communicating manually). This will save us CustServ time internally. Thank you!

United States
4 months using the app
Amai replied October 13, 2022

Thank you, that's our pleasure ! Glad you like the app :)
If you require further assistance, let us know.

November 4, 2022

Firstly had some issues installing the app, but great customer service team and they helped very promptly to fix any issues. App working seamlessly in my shop and very easy to use. Over all very happy with this add-on and would definitely recommend !

United Kingdom
5 months using the app
Amai replied November 18, 2022

Thank you for your kind words.
It is certainly a pleasure to assist you !