Reviews (1,064)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient pre-order management, which boosts sales by allowing sales to continue even when inventory is low. It offers customizable settings at the SKU level and integrates seamlessly across customer touchpoints, maintaining the store's aesthetic. Merchants also commend its reliable performance and exceptional customer support, noting quick and helpful responses to various inquiries.

March 14, 2024

This app works magically to incorporate with our preorder items that are scheduled for 2024 Autumn Season. We wanted something that we can broadcast or advertise but without needing to worry about manually fulfill or letting the customer know that this item is for pre-order only. So lucky we found Amai, the support group is even more responsive and professional. Fixed our display issues in no time! Definitely great app and would recommend to any friend I know!

www.x-dream.com.au

X-DREAM SNOWBOARDING
Australia
1 day using the app
November 24, 2023

Glitched app, does not work sufficiently. I have items set for 'disabled backorder' yet they are available to purchase which in return is causing us so much inconvenience as we are having to personally contact each individual. Will be removing this app as soon as we upgrade our website.

Gee Hair
United Kingdom
5 months using the app
Amai replied November 27, 2023

Thank you for your review. Here are some of the findings during our troubleshooting. You can refer to our email to you which provides more details such as screenshots.

- The continue selling when out of stock options are turned on.

- From our logs the last time someone turned off the pre-order for the product was in August.

- There was another pre-order app already installed on 16th May, 2 months before our app was installed.

As mentioned in the email, we would require your assistance to ask Shopify for any audit trial and we can further proceed with our investigation to identify the root cause. Thank you.

January 19, 2024

Great customer service! They will resolve any issue you have. Highly recommend!

AURORA RAYS
United States
About 1 month using the app
March 20, 2024

Perfect After service related to issue

SOOJIB
United Kingdom
3 months using the app
May 14, 2024

Nice work!

feinsteDüfte
Germany
About 16 hours using the app
September 10, 2017

Awesome tool to get pre orders in your shop...

Aeropanda Com
United States
Over 8 years using the app
October 6, 2016

This app helps me capture sales and retain customers that I would otherwise lose with having sold out product. My items sell out quickly and customers used to get frustrated but now with this Pre-Order app, they at least feel like they are next in line for the product and not completely out of luck. Thanks Pre-Order Manager!

Rich Boys
United States
About 8 years using the app
October 13, 2015

Great app that works exactly the way I wanted it to! Customer service was excellent! The price is right for this must have app!

Skinizen
United States
About 8 years using the app
February 24, 2018

Love this app!!! Works great and their customer service is wonderful!

Rad Joy
United States
Almost 8 years using the app
June 9, 2017

Great app, easy to use, simple and straight forward.

Swim Smart
United States
Almost 8 years using the app