Reviews (1,067)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust pre-order management capabilities, noting its customizable pre-order buttons and detailed SKU-level settings that keep customers informed about their orders. They appreciate the responsive customer support that often resolves issues quickly and the continuous updates that enhance the app's features based on merchant feedback. Merchants find it significantly reduces administrative workload and adds substantial value to their businesses.

April 18, 2024

We've been very happy with PreOrder Manager for quite some time but I'm writing the review to thank Rash and the team for going above and beyond to help find a solution to something that wasn't working properly on the site. A+ customer service and great to be in touch with a real person instead of an auto-bot!!!! Very satisfied customer. Thank you!

Norwegian Wool
United States
About 2 years using the app
Edited August 8, 2024

Having lots of issues! We have items on preorder and it won't state that, doesn't add the tag or tell customer
Now we are left having to send a lot of refunds and having unhappy customers...
still waiting for an update from them

UPDATE : preorder still having so many issues after they "fixed it"
half the time it works, and then it doesn't every unreliable app.

CRYSTALS.COM
United States
Almost 3 years using the app
Amai replied July 16, 2024

Hi, we had sent several emails after resolving your issue but we had yet to receive a reply. Kindly get back to us should the issue remain unresolved.

March 5, 2024

I've been using Amai Preorder Manager for 4 years now and the app is improving year after year rolling out new features.
You can set customs settings at sku level, pre-order info are display at the cart, checkout and in the order confermation email.

The support is great. Quick at replying and fixing any issue.
It's worthy the fee! No doubt.

Mia Moltrasio
Italy
About 3 years using the app
March 14, 2024

This app works magically to incorporate with our preorder items that are scheduled for 2024 Autumn Season. We wanted something that we can broadcast or advertise but without needing to worry about manually fulfill or letting the customer know that this item is for pre-order only. So lucky we found Amai, the support group is even more responsive and professional. Fixed our display issues in no time! Definitely great app and would recommend to any friend I know!

www.x-dream.com.au

X-DREAM SNOWBOARDING
Australia
9 months using the app
Edited June 25, 2024

Fixed up my issues. Hopefully they wont happen again.

Importatoy
South Africa
4 months using the app
April 1, 2024

Great, Aoo. It's just what we were looking for with customer verification of pre-order status. Hopefully, it will reduce the amount of email. On-boarding support was great!

Lounge Wagon
United States
5 months using the app
May 15, 2024

This product has the best customer support I've ever seen and that's what stands out. It also has all the functionality I need but is still simple to understand and use. Definitely a 5 star product.

Elite Level Status
United States
28 days using the app
February 16, 2024

Excellent Support & Features

Cyril R. Salter
United Kingdom
Almost 8 years using the app
July 15, 2024

More items were sold out than what I had originally configured in the settings. Essentially, the system continued to allow sales of out-of-stock items indefinitely, despite my specific allocation of quantities for each product intended for pre-orders. Consequently, I'm dealing with numerous upset customers who are unable to receive the products they ordered.

Venderby's Australia
Australia
7 days using the app
March 20, 2024

Perfect After service related to issue

SOOJIB
United Kingdom
3 months using the app