Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing pre-orders and keeping customers informed. It offers customization options and is compatible with various themes. Despite being time-consuming, it supports adding pre-orders to numerous products. The app's performance has improved over time, with past issues resolved. Merchants appreciate the quick and effective customer support. Regular updates introduce new, valuable features.

Edited April 19, 2023

I have just started using this app 1 month ago and I find it to be the best one currently available, just note that it will take time to get it set up proper. I added pre-orders to 1000 products and it took about 12 hours to set up. Settings can only be edited on 50 products at a time so it can take awhile but I feel it's worth it for the benefits of managing pre-order separately.

Also in case of theme compatibility issues, make sure to plan time to work with support to get it functioning properly but once they got it working, it's great. Took me 4 weeks to get the issues fixed, communicating with them daily M-F. I am excited to use this app now moving forward. So my advice is use the app, just make sure you have proper expectations of time before jumping in and be patient.

FIVE AND DIAMOND
United States
Over 5 years using the app
Amai replied April 9, 2023

Thank you for the review. We are glad that we can resolve your issues and we are grateful for your assistance rendered during this period of time.

March 14, 2024

This app works magically to incorporate with our preorder items that are scheduled for 2024 Autumn Season. We wanted something that we can broadcast or advertise but without needing to worry about manually fulfill or letting the customer know that this item is for pre-order only. So lucky we found Amai, the support group is even more responsive and professional. Fixed our display issues in no time! Definitely great app and would recommend to any friend I know!

www.x-dream.com.au

X-DREAM SNOWBOARDING
Australia
September 4, 2023

Awesome app with awesome customer service. I have been using the app for years now and no complaints whatsoever. Whenever there's a glitch, customer service resolves the problem immediately. Five stars!

Wildash London
United Kingdom
About 3 years using the app
June 27, 2023

Extremely happy with this app! Their customer service is awesome -- very quick response time. We've been using this app for a couple of years now, and it has really helped our sales. Seems like there are so many features they offer that we still need to explore!

TiScrubs
United States
About 1 year using the app
March 5, 2024

I've been using Amai Preorder Manager for 4 years now and the app is improving year after year rolling out new features.
You can set customs settings at sku level, pre-order info are display at the cart, checkout and in the order confermation email.

The support is great. Quick at replying and fixing any issue.
It's worthy the fee! No doubt.

Mia Moltrasio
Italy
August 9, 2023

We are amazed by this app! The level of customer service provided is truly exceptional - the response time is impressively swift. The array of features they provide appears to be virtually boundless, and we are excited to continue uncovering its potential. Our experience thus far has been nothing short of remarkable!

Flaschenpost Gin
Germany
8 months using the app
November 7, 2023

The button installed but then wouldn't move where I wanted it - Tried to get help and no response - uninstalled. Hoping I now get my money back I paid upfront.

CharlesTed
United Kingdom
About 1 hour using the app
August 18, 2023

amazing app & service! had a small issue with plugin integration with one of my pre-existing apps, but Jasper was quick to respond and give me a solution. A+

Harper and Lo
United States
About 2 months using the app
April 24, 2023

Great customer service. Generally extremely quick to respond to any issues and fix them. They've been great to work with!

AMANDA PEARL
United States
About 7 years using the app
April 7, 2023

Great app, I have been using it for over 1 year now. It helped us launch all our new products as a pre-sale :-D

8000Kicks
United States
Over 1 year using the app