Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
November 13, 2022

I've been using this app for a month now and find it doing exactly as it said it was going to do. Customer service is responsive and professional.

Backyard Food Forest
United States
Time spent using app: About 1 year
Amai replied November 18, 2022

Thank you for the kind words as well as choosing us!

November 8, 2022

Amazing assistance, they fix the issue in no-time. Great app with easy setup and great results. Thank you

elpadoan
Italy
Time spent using app: About 2 months
Amai replied November 18, 2022

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

November 4, 2022

Firstly had some issues installing the app, but great customer service team and they helped very promptly to fix any issues. App working seamlessly in my shop and very easy to use. Over all very happy with this add-on and would definitely recommend !

Wonderlandworld
United Kingdom
Time spent using app: 5 months
Amai replied November 18, 2022

Thank you for your kind words.
It is certainly a pleasure to assist you !

October 29, 2022

Fast and efficient customer support, we recommend this app for any merchant who wants to offer new styles on a preorder basis.

Native Undies
United States
Time spent using app: 11 days
Amai replied November 18, 2022

Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)

October 28, 2022

The support is very good and has an excellent response time. The support is very good and has an excellent response time. The entire team is attentive and friendly.

Neweramexico
Mexico
Time spent using app: 2 days
Amai replied November 18, 2022

Thank you for the kind words as well as choosing us!

It certainly encourages us to do better. It definitely will motivate our team to do better.

October 19, 2022

So far so good! Minnie from the support team responded quickly and patiently while providing amazing assistance!

Mono B Clothing
United States
Time spent using app: 5 months
Amai replied October 28, 2022

Thank you for your kind review, our team appreciates it !
Feel free to contact us if you require further assistance in the future:)

October 11, 2022

The app was glitchy, didn't do what it said - items saved didn't appear on page after clearing cache or changing browseres. Disappointing. Then it wouldn't uninstall.

Resolute Candles
United States
Time spent using app: About 1 hour
Amai replied October 27, 2022

Thank you for the feedback. We had tried several attempts to contact you to know the full details of the issue but until now we did not get any further information apart that the app won't work. Unless you are using a custom theme, our app will work "out of the box" in 95% of Shopify themes without any coding.

We would be glad to assist you in your setup and installation should you wish to reinstall the app.

October 10, 2022

So far so good! Charie in customer support was super patient and helpful in helping our store launch PRE-ORDERS. We're exciting to utilize all their features, including COMING SOON (something we've been communicating manually). This will save us CustServ time internally. Thank you!

ÈYES ARE THE STORY
United States
Time spent using app: 4 months
Amai replied October 13, 2022

Thank you, that's our pleasure ! Glad you like the app :)
If you require further assistance, let us know.

September 26, 2022

This could be good, but it affected our site speed so badly it had to be uninstalled (it went from 35 to 22!). If the problem is resolved i would consider using again.

Fifi & Finn
United Kingdom
Time spent using app: About 1 month
Amai replied September 28, 2022

Thank you for your feedback and your cooperation by allowing access to your store. After our thorough investigation we had identified the root cause. I had sent you the full explainer via email along with the screenshots and also the actual app that is causing the slowness (11 seconds worth of loading time as compared to only 0.2 seconds from our app).

Do let us know if you have any further feedback or suggestions.

UPDATE 3 Oct 2022: We had made several attempts to contact you by phone and emails however we are not getting a response. Please let us know if our suggestion works or if you need any further help.

September 18, 2022

VERY good support if something is not working properly, very good app all in all - definetely recommended!

Nordlust®
Germany
Time spent using app: 2 months
Amai replied September 22, 2022

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.