Reviews (1,063)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, highlighting its ability to keep sales ongoing during low inventory periods. It supports various business models and integrates well with other apps, featuring a user-friendly and customizable interface. The support team is noted for its quick and effective issue resolution, often within the same day, enhancing both sales and customer satisfaction.

July 9, 2015

I had a few teething problems initially after installing the app - but I found the help instructions very clear, and the support from the developer was almost instantaneous. A simple concept done well! This has helped me get product online for sale while it is still in production. Thanks!

Oorr
Australia
Over 6 years using the app
January 18, 2017

Great app, is easy to use & support team are very helpful!!!
love this app!!

Maryloustore
United Kingdom
About 6 years using the app
December 15, 2016

App is great, it works just like it should and customer service is quick.

56buick
United States
Almost 6 years using the app
September 29, 2016

So far this app has been amazing with my pre-orders

Sschicb
United States
Over 5 years using the app
Edited March 17, 2020

Brilliant App w/ Phenomenal Support!

Latest Updates are amazing.

Over the top support at lightning speed via Chat!!

By far the most amazing support I've ever experienced here especially with a Free App.

They were more than friendly & quick to respond with our only issue when upgrading theme. Resolving before our theme developer even answered the same email.

Highly recommend this app and company

Lauren Moshi
United States
Over 5 years using the app
September 16, 2016

The ability for customers to pre-order is key for us and this app is the most important one I've added to our store. It makes our shop work!

Bsim Store
United States
Over 5 years using the app
April 13, 2017

Very needed feature, support is fast and helpful!

Brs1
Finland
Over 5 years using the app
May 7, 2019

Has worked flawlessly from the get-go. Ran into a cart malfunction technical issue on a Sunday. Live chat support was there to help and the technical team implemented a fix within 24h while staying in constant communication. Great stuff!

Parker Thatch
United States
Over 5 years using the app
Amai replied May 13, 2019

Thank you for your review! We're glad that our support and technical teams were able to help you. If you need anything else, don't hesitate to reach out!

October 24, 2018

I am immensely impressed with this app! It's extremely easy to implement, looks natural on the site and they've worked out all the annoying bugs that exist in apps like Pre-Order Hero.

Additionally, their support team is amazing: Responsive, solutions-oriented and pleasant to work with.

Try it!

The Giving Keys
United States
Over 5 years using the app
Edited April 19, 2023

I have just started using this app 1 month ago and I find it to be the best one currently available, just note that it will take time to get it set up proper. I added pre-orders to 1000 products and it took about 12 hours to set up. Settings can only be edited on 50 products at a time so it can take awhile but I feel it's worth it for the benefits of managing pre-order separately.

Also in case of theme compatibility issues, make sure to plan time to work with support to get it functioning properly but once they got it working, it's great. Took me 4 weeks to get the issues fixed, communicating with them daily M-F. I am excited to use this app now moving forward. So my advice is use the app, just make sure you have proper expectations of time before jumping in and be patient.

FIVE AND DIAMOND
United States
Over 5 years using the app
Amai replied April 9, 2023

Thank you for the review. We are glad that we can resolve your issues and we are grateful for your assistance rendered during this period of time.