Reviews (1,064)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient pre-order management, which boosts sales by allowing sales to continue even when inventory is low. It offers customizable settings at the SKU level and integrates seamlessly across customer touchpoints, maintaining the store's aesthetic. Merchants also commend its reliable performance and exceptional customer support, noting quick and helpful responses to various inquiries.

January 20, 2016

It was way easier to use than I thought it would be! Pretty nice integration! Thanks team!

Chivazwear
United States
Over 5 years using the app
May 30, 2016

Great app, does exactly what I needed it to do. One little hiccup and the support jumped on it and helped me right away!! Awesome :)

My Malas
United States
Over 5 years using the app
Edited December 31, 2016

Update, 12-31-16: They've made that change (below) due to my suggestion. Good job guys! Thank you for valuing your customer's feedback.
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Update, 12-26-2016: Many thanks to P.Z. from support for helping me install the id for my add to cart button in my liquid files. It was a tedious task and I only hope Pre-Order Manager can automatically make this change once you switch over to a new theme like I did (from Solo to Minimal). That's the only reason I'm not giving it a perfect 5-star rating. Trying to make this update during the holidays was rather bothersome.
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This app worked great and was easy to install with my previous Shopify store theme, Solo. Now that I've switched to the Minimal theme, it no longer works. I've contacted support and am currently awaiting their reply.

Island Doggie
United States
About 5 years using the app
September 29, 2016

Works very well, simple and effective.

Alte London
United Kingdom
About 5 years using the app
May 7, 2019

Has worked flawlessly from the get-go. Ran into a cart malfunction technical issue on a Sunday. Live chat support was there to help and the technical team implemented a fix within 24h while staying in constant communication. Great stuff!

Parker Thatch
United States
Almost 5 years using the app
Amai replied May 13, 2019

Thank you for your review! We're glad that our support and technical teams were able to help you. If you need anything else, don't hesitate to reach out!

November 28, 2019

The app is awesome that help me generate plenty of sales. Had an issue with the app but their customer service is first class. Got it solved within the day.

dressedingabe
Singapore
Almost 5 years using the app
Amai replied November 28, 2019

Thanks for the review!
Feel free to contact us if you need any assistance

Edited January 29, 2017

Really great, does exactly what you need it to do and has great control over how many products can be pre-ordered. Customisation of pre-order buttons and messages on individual listings is good too. Only thing that could be better is to have an option to stop pre-orders on a certain date. Thanks!

EDIT: the developers added that feature really soon after I posted this review! would upgrade to 6 stars if possible

Charming Sushi
United Kingdom
Almost 5 years using the app
Edited April 21, 2020

The support team was very responsive and super helpful with making custom updates to the app. Thank you!

La Matera
United States
Almost 5 years using the app
Amai replied October 2, 2019

Thank you for your feedback! It's really important for us to keep users satisfied so we do our best to provide brilliant customer service. Feel free to contact us anytime!

June 13, 2015

Great app with a great team behind it. They helped me get it all set up with my theme nice and quickly, and are working to add more features as we speak. A great option for accepting pre-orders on your shopify store!

The Intrepid Bag Co | Leather Bags and Accessories
United States
Over 4 years using the app
December 11, 2015

This is truly an amazing app!! It works great and solved a hug problem for us! Would definitely recommend.

Kool Bodies
Canada
Over 4 years using the app