Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,564)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
    2.3K
  • 5% of ratings are 4 stars
    117
  • 1% of ratings are 3 stars
    24
  • 1% of ratings are 2 stars
    19
  • 4% of ratings are 1 stars
    113
All reviews
Edited August 11, 2022

No Transparency, Terrible customer support.
Access request granted to Transcy app team to fix an error that appears in translation and after that some changes on the theme where done , customers couldn't check out. We had multiple changes within the theme to fix this error without any clear communication from them on what was done when we requested a clarification to fix the problem.

E Parkville
Egypt
17 days using the app
FireGroup replied August 12, 2022

Hi Sally,

I'm Marry from Transcy and we're deeply sorry for any inconvenience causing to your experience

We have seen that one of our colleagues is following your case, he gave you clear explanation as well as solution for your case, please kindly check your email and let him know if you need further support

Best Regards
Marry
Transcy - Translate Language and Convert Currency