Reviews (921)
Overall rating
4.7
August 11, 2022
Our customers earn rewards points on shipping fees and taxes paid... not just their purchased item's total. This whole experience with Swell / Yotpo rewards has been a nightmare.
Modern Nursery
United States
About 2 years using the app
Yotpo - L&R replied
August 17, 2022
Hey,
Lindsay from the Yotpo loyalty team here 👋
We're so sorry to hear you've had a negative experience. Under the General Settings tab, you're actually able to update your settings to not include shipping and taxes in the order total. If you'd like assistance updating this and/or more information about this setting, please refer back to your open case and our team can assist you in solving this issue.