Reviews (97)

Overall rating
3.2
Counts per rating level
  • 46% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 20% of ratings are 1 stars
All reviews
August 21, 2022

The app is pretty good. However, the shoe boxes are way too small and extremely flimsy. The poor quality of the shoe boxes has resulted in shoes being damaged during shipping. Also, the box falls apart the moment you pull the shoes out. You'll have to put tape on the boxes to keep them from coming apart. They need to improve the shoe packages ASAP!

Urban Alchemist Clothing
United States
Almost 3 years using the app
JetPrint Fulfillment replied April 18, 2023

Really appreciate your important feedback and advice here my friend, After years of precipitation and versions update, our products and related accessories have been more optimized than before, As for the shoebox problem you pointed out, the shoebox we're now using is of better quality among the peers. As you know, international parcels will be continuously processed by transfer centers, our shoeboxes may be intact from violent transportation, or man-made breakage during the shipment. We're doing our best to avoid it here, and also support better shoe box branding with better quality for you, please feel free to contact our support team to get better shoe box development only for you.