Replyco ‑ eCommerce Helpdesk

We currently use the Replyco App which links to our Shopify Account. It brings all messages and queries from Shopify and all our other sales channels into one easier-to-use interface.
It enables us to keep track of queries, cancellations and much more without having to worry about them getting lost in our inbox. Support is always on hand if an issue arises and the monthly cost is far less than having to employ more personnel to deal with messages etc.