Trackr: Order Tracking UpSell

Trackr: Order Tracking UpSell

Reviews (55)

Overall rating
4
Counts per rating level
  • 80% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
All reviews
November 22, 2022

Attention to all who want to install this app here! Please pay attention!
the app itself is ok, but the support is unfortunately very unfriendly. They try to make money. At this point I would rather take another tracking app from the Shopify store! There are discounts for new customers, but once you are in, it is very unkulant.

Diamond Painting - Das Original
Germany
5 months using the app
Shark Byte, Inc replied November 24, 2022

Dear Diamond Painting - Das Original Team,

Thank you for sharing your feedback.
We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
We've tried to contact you via phone and email regarding the review but, unfortunately, haven't got a response yet.

Please check our email with our offers for you and let us know if it works for you, so we could find a solution for this situation.

We'd really appreciate it if you replied to us.
Have a great day!

Trackr Team