AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,240)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
    1.0K
  • 7% of ratings are 4 stars
    91
  • 2% of ratings are 3 stars
    20
  • 1% of ratings are 2 stars
    10
  • 8% of ratings are 1 stars
    103
All reviews
December 10, 2022

This app is stealing our customers. You can never remove the "download aftership app" from emails that are sent to our customers. Fair? No!
AI is just a bluff it actually has no AI predictor for ETA as they promise so not worth even paying.

Cozy Nursery
United States
About 3 years using the app
AfterShip replied December 10, 2022

Thank you for your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Could you kindly provide more information on the data that was stolen that you referred to? AfterShip does not save customer data, we get the information from the associated eCommerce platform, which was deleted after 120 days. However, we would be pleased to talk to you more about AI prediction or further issues over a brief meeting.

Please don’t hesitate to contact us directly at support@aftership.com if you have any questions or would like to check on our availability. Our Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have.

Regards,
Team AfterShip