Reviews (4,635)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

September 27, 2022

i did enjoy everything on that great app especially the customer services Agent called Jel , she deserves a full FIVE stars .. thanks alot

lucamelya
Egypt
3 months using the app
TYDAL replied September 27, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and customer service! We're always striving to top your expectations and love the feedback! 😊 Much appreciated, Kevin

November 16, 2022

Absolutely the best experience i could have ever asked for, top of the line in my opinion. Thank you :)

Zolos
United States
3 months using the app
TYDAL replied November 16, 2022

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

January 25, 2022

Ryan was incredible! Fast, kind, efficient and pleasant to talk to. Makes me comfortable to know that if I need help in the future I will get a fast response. Thanks so much Ryan!!

DeLunaJewels
Canada
3 months using the app
TYDAL replied January 25, 2022

So glad to hear that you love our customer service. Thank you so much for your kind words and for giving us a 5-stars! 🌟 If there's anything else we can do to help, just let us know anytime. Much appreciated, Kevin

August 2, 2022

Received incredibly fast and very efficient help with my all queries, 5 out of 5 stars from me. Would recommend.

oldmateemu
Australia
3 months using the app
TYDAL replied August 2, 2022

Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 All the best, Kevin

September 28, 2022

super nice of the service Pete, knowledge, smart, clever. Why does this review force users to fill in over 100 characters, then can be submitted?

Wise Brand Pads
United States
3 months using the app
July 9, 2023

Pretty good app, wanted to quit the powered by rivo so chatted support, and ohh boy, ive never seen such good support, especially from Arianne. I will defenitily install this app im my other stores

LovyLove
Spain
3 months using the app
TYDAL replied July 11, 2023

So glad you liked our app! 🙌 We're here to make your experience top-notch. Feel free to reach out anytime, we're here to help!🎉
- Lea & Rivo Team

November 25, 2022

I'm new to shopify and just getting the hang of all these apps lol. Jel was so responsive and helpful in guiding me along. Great service!

Dee Designss
Canada
3 months using the app
TYDAL replied November 25, 2022

Thanks so much for the 5-stars and great review! 🌟 If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Cheers, Kevin

November 25, 2022

Never seen such good customer service !!! Abbie was very helpful thank you !
Definitely recomend

Unistoria
France
3 months using the app
TYDAL replied November 26, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

March 16, 2022

Betty was the best to deal with really friendly! Really easy to setup! Super happy so far! Hopefully gets some great results. Thanks!

The Plant Baron
Australia
3 months using the app
TYDAL replied March 16, 2022

Thanks so much for the positive feedback and review! We are here for you anytime you need us. 🙌 Cheers, Kevin

October 31, 2022

Really useful app. Works well, easy to set up and the customer service is great. Paul was very helpful!

Gadgets Delivered
United Kingdom
3 months using the app
TYDAL replied October 31, 2022

Thank you so much for the 5-star review! We're always here and happy to help! 😃 Much appreciated, Kevin