Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

October 11, 2022

excellent support in installation. great flexibility to customise. looking forward for more sign ups with the app.

CurryChief
India
About 1 hour using the app
TYDAL replied October 11, 2022

Awesome! Thank you so much for the 5-stars! We love helping businesses like yours and are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. 😃 Much appreciated, Kevin

November 10, 2022

Yaci was super helpful getting me all set up! The backend is super user-friendly, which makes it easy to make a beautiful front-facing popup!

Kindred Cultures
Canada
About 1 hour using the app
TYDAL replied November 10, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

February 15, 2023

I haven't had a chance to implement the app yet, but in reaching out to customer support, Arianne did an outstanding job helping me get setup with everything I need!
I feel confident in using this app to help my store expand my overall business.

Thank you!

Native Blend Clothing
United States
About 1 hour using the app
TYDAL replied February 19, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know.
Cheers, Kevin

January 26, 2023

Customer Service is fantastic!
Abbie was quick and very helpful! The app is very easy to install and use! Highly recommended!
Thank you so much, Abbie!

Bellbees
Canada
About 1 hour using the app
TYDAL replied January 26, 2023

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

May 17, 2022

i used this app to enable pop up email suscription for my website. excellent service from abbie! very kind and helpful

Flordeliriopr
United States
About 1 hour using the app
TYDAL replied May 18, 2022

We truly appreciate you using our app and if you ever have any questions or if we can help along the way, feel free to contact us anytime! Thanks, Kevin

January 18, 2022

Good guy. He helped me to understand better. Loved his energy, cheerfulness and customer support. Wish you all the best

Teacupsfull India
India
About 1 hour using the app
TYDAL replied January 18, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😊 Cheers, Kevin

May 1, 2023

Very easy to use, custom CSS is also possible.
Arianne was helping me through the chat and she gave SUCH USEFUL tips, tbh didn't expect such a great human touch to this, love it!

frostboiler
Netherlands
About 1 hour using the app
TYDAL replied May 2, 2023

Thank you so much for the wonderful feedback! We strive to deliver that personal touch and provide top-notch support to all our users. ❤️ - Lea, Rivo Support Manager

June 15, 2023

Super easy to set up and Arianne with customer support was very helpful and insightful not only bringing me up to speed very quickly but also suggesting another minor yet impactful change to my store's branding. I highly recommend Rivo :)

Art Can Change Things
United States
About 1 hour using the app
TYDAL replied June 16, 2023

Thank you for your review! We appreciate your recommendation, and we're glad to have been able to contribute to your store's branding. If you have any more questions or need further assistance, feel free to reach out. - Kevin

October 3, 2022

I got what I am looking for that's the ultimate satisfaction. great customer support loved the experience

Snack On!
India
About 1 hour using the app
TYDAL replied October 3, 2022

We're so glad that you are satisfied with our app and services. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

August 11, 2022

Excellent support service! quick, proactive and knowledgeable. The app is just what I needed, and the fact that it is free is extremely appreciated from the point of view of a one-person small business.

Glaze Me Pretty
United Kingdom
About 1 hour using the app
TYDAL replied August 11, 2022

Wonderful! We are always here to help and super excited that our app is what is just what needed for your store! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin