Reviews (4,656)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

October 12, 2022

Excellent service. He has given me more help than I expected. I'm confident that I would get more wonderful assistance if I need it in the future, thanks so much.

FINEJEWR
United States
About 2 hours using the app
TYDAL replied October 13, 2022

Your feedback means the world to us! Thank you so much for the awesome review, and we are here for you anytime! 😊 Best regards, Kevin

October 17, 2022

I have just downloaded and created my first pop up and all seems to work fine. The app is simple and was easy to use, great for practicality when you are a beginner . The customer service was excellent, quickly answered all my questions. Thanks Paul and Mica

Trend Ripple
Australia
About 2 hours using the app
TYDAL replied October 17, 2022

Thank you so much for the wonderful 5-star review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know anytime. All the best, Kevin

November 27, 2022

I suggest a 100%, app is great and service is also top notch. Best service provided by Lance. Glad I did business with you guys!!

SOLUBRUSH
Canada
About 2 hours using the app
TYDAL replied November 27, 2022

Your review made our day! Thank you so much for the 5 stars and for recommending us to the Shopify community! 🙌 Cheers, Kevin

September 30, 2022

this app is amazing,, & Therese was especially friendly & resolved all the issues i had quickly & professionally!

AGI IT SOLUTIONS
Australia
About 2 hours using the app
TYDAL replied September 30, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

October 7, 2022

The customer service is really top notch. I own my own business and know how difficult it can be sometimes. But they are fast, friendly, helpful and thoughtful. My compliments!

Boavista Luxury Concept Store
Netherlands
About 2 hours using the app
TYDAL replied October 10, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

December 1, 2022

Jel was so pleasant to work with! They made the IM experience enjoyable and super personable which tends to not be the case on most website chat IMs. So glad to work with this company!

Cultivation Brewing Co.
United States
About 2 hours using the app
TYDAL replied December 2, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

January 15, 2023

Fast excelent service, Paul was so nice and helpful. Added the Custom CSS feature to my account, for free and removed their logo.

inspirehomegoods
United States
About 2 hours using the app
TYDAL replied January 17, 2023

Thanks so much for the 5-stars! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best regards, Kevin

March 16, 2023

Pete was very helpful when it came to customising the features of our pop up, however the app does have limitations.

Alexandria Books
Australia
About 1 hour using the app
TYDAL replied March 16, 2023

We're sorry you have experienced some limitations with the app. We understand that every business has unique needs and preferences, and we strive to provide a customizable and flexible app that meets those needs. However, we also acknowledge that there may be some limitations to what the app can offer.

We value your feedback and would appreciate it if you could provide us with more details about the limitations you experienced so that we can work to improve our app in the future. Please don't hesitate to contact our support team if you have any further concerns or questions.

Thank you for choosing our app and for sharing your feedback with us.

Best regards,
Kevin

December 10, 2022

My experience thus far has been amazing. Quick responses, helpful hints for my store, on top of being funny gets an A+++ from me. Customer service is everything to me, so I appreciate receiving above awesome assistance.

Detroit313 Clothing LLC
United States
About 2 hours using the app
TYDAL replied December 12, 2022

We're so happy to see that you had an amazing experience! We're always striving to help you and your business succeed! Cheers, Kevin

November 18, 2022

App acts as it is described it met and exceeded expectations, useful and flawless customer service to help set up.

britrockheaven
United Kingdom
About 1 hour using the app
TYDAL replied November 18, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you like the app so far. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin