Reviews (4,656)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

October 13, 2022

The process was fast and easy. Lance helped me immediately and was super nice and friendly. I cannot wait until my customers see the new additions to my website. Thank you Lance!

Love + Lather Handmade Soaps
United States
About 1 hour using the app
TYDAL replied October 14, 2022

We're so thankful to customers like you and are super excited to be able to contribute to you and your business's success. 🤩 Thank you so much for the positive feedback, and if there's anything else we can help you with along the way, please don't hesitate to let us know. Best wishes, Kevin

August 30, 2022

Pete was helping me with the branding of Rivo, he was very kind and after that he gives me some tricks to upgrade my website. Very good service.

denisebrinck.com
Canada
About 1 hour using the app
TYDAL replied August 30, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

November 5, 2022

Paul was really friendly and attentive. He was nice and the help was super fast. Amazing customer service!

dandelionsbym
United States
About 1 hour using the app
TYDAL replied November 8, 2022

Awesome! Thank you so much for the 5-stars and wonderful review! Cheers, Kevin

February 11, 2024

Had an awesome experience with the Rivo Email Popups app, and a huge shoutout to Paul for his quick help. He was there right when I needed him, solving my problems in real time. These guys really are the best - great app and even greater support. Highly recommend it if you’re looking to up your online store game. Thanks, Paul!

Blume Life
United States
About 1 hour using the app
TYDAL replied February 13, 2024

Thrilled about your awesome experience and glad we could help in real-time! Thanks for the huge shoutout and recommendation. Here to support your store's success! 🌟
- Kevin & Rivo Team

November 9, 2022

Great customer service by Abbie, helping me with the setup. Looking forward to building my email list!

Elomou Interiors
Australia
About 1 hour using the app
TYDAL replied November 9, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you are happy with our customer service. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

March 17, 2023

Abbie from Rivo was absolutely incredible! so helpful, polite and informative!! she went above and beyond and taught me things I didnt even know

Glass Skincare
Australia
About 1 hour using the app
TYDAL replied March 17, 2023

We're over the moon that we've exceeded your expectations. Thank you for your wonderful review. It truly made our day! 🤩
Cheers, Kevin

November 5, 2022

This app was very easy to set up! Lance was great helping me to remove the branding and enable setup for my logo! Excellent customer service! Thanks again!

Smart Cute Babies
United States
About 1 hour using the app
TYDAL replied November 8, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

March 29, 2023

Easy to setup, FREE ( for real ) and support was great!
Thank you PETE for the availability and kindness

Fashion Music Friends
Australia
About 1 hour using the app
TYDAL replied March 29, 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback!
Much appreciated, Kevin

February 15, 2024

great experience, very nice and clean interface, also my agent Abby was very very knowledgeable and helpful, best customer service rep i've ever had, she even suggested helpful things to make my site much better

Wigs4uJax
United States
About 1 hour using the app
TYDAL replied February 19, 2024

So glad you had a great experience and loved the interface! Thrilled to hear our agent was so helpful and could enhance your site. Thanks for the high praise! We're here to help anytime. 🌟
- Kevin & TYDAL Team

June 22, 2022

Such a great app! Helped me a lot in a good way. It sounds unbelievable but its actually totally free! Customer service is nuts! They were so nice to me and very helpful. Cant recommend this app enough! Thanks

Ashariya
Czechia
About 1 hour using the app
TYDAL replied June 22, 2022

You are so wonderful! 🎉Thank you so much for the amazing review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin