Reviews (4,641)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

October 12, 2022

Thank you so much to Arianne ! She was amazing and helped me in not only my verification and questions but also in giving amazing tips to update my store the appearance and quality of my store.

Flawless Bundles
United States
About 1 hour using the app
TYDAL replied October 12, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

November 26, 2022

I used this app to help with capturing more emails. Super easy to use and customer service, Yaci was amazing and so helpful

Nancy Nelson Jewelry
United States
About 1 hour using the app
TYDAL replied November 27, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

March 23, 2022

Fantastica app. Inoltre il servizio clienti è eccezionale. Sono rapidi a rispondere e molto disponibili.

FdM Easy
Italy
About 1 hour using the app
TYDAL replied March 25, 2022

Grazie mille per la recensione a 5 stelle! 🌟

May 20, 2022

The App is very intuitive and easy to use. The support is really quick and very attentive! I would recommend!

Alisa Textile
Bulgaria
About 1 hour using the app
TYDAL replied May 20, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Best regards, Kevin

December 11, 2022

Best customer service ) Great app and easy to use. Thanks for such wonderful work. I wish your business growth.

Alpika Cosmetics
Czechia
About 1 hour using the app
TYDAL replied December 12, 2022

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Cheers, Kevin

January 31, 2023

Nice app! It helps our marketing and selling a lot. And the customer service Abbie is very nice to help me! Thank you, all of your team.

FYC_US Direct
China
About 1 hour using the app
TYDAL replied February 1, 2023

We're so glad our app has provided value to you and your store! Thanks so much for the positive review and 5-stars! 🌟 All the best, Kevin

July 19, 2022

Arianne was not only super helpful, but a pleasure to chat with as well! The app seems easy to get set up on our site too- thanks Rivo!

studiomc collective
United States
About 1 hour using the app
TYDAL replied July 19, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! If there's anything else you need, just let us know. 😊 Best wishes, Kevin

August 4, 2022

I've just downloaded it but so far it's been great. The customer service seems fantastic so far. Looking forward to trying out the features.

Lift Bridge Yarns
United States
About 1 hour using the app
TYDAL replied August 4, 2022

Thank you for installing our app and for leaving a 5-star review! 🙌 We're so excited to be part of your business growth and success! If there's anything else we can help you with, feel free to reach out to us anytime! Best regards, Kevin

May 13, 2023

Abbie from the Rivo team is so helpful and made experience of installing and modifying the popup with an image, Thanks Mary :)

Cavorte
Australia
About 1 hour using the app
TYDAL replied May 16, 2023

Thank you so much for the kind words, Mary! We always strive to provide friendly and helpful service to our customers. It was a pleasure assisting you. If you ever need further assistance, don't hesitate to reach out to us again! - Lea, Rivo Support Manager

October 11, 2022

excellent support in installation. great flexibility to customise. looking forward for more sign ups with the app.

CurryChief
India
About 1 hour using the app
TYDAL replied October 11, 2022

Awesome! Thank you so much for the 5-stars! We love helping businesses like yours and are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. 😃 Much appreciated, Kevin