Reviews (4,641)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

July 11, 2023

The customer service for this app is AMAZING! Paul was fantastic in adding custom CSS for me as well as removing their branding from the pop-up widget.

Handy Women Boutique
United States
About 1 hour using the app
TYDAL replied July 13, 2023

Thanks for the awesome review! We're thrilled to hear that you had a fantastic experience with our team. We're always here to help you customize your app to fit your needs. Happy to have you on board! 🎉
- Lea & Rivo Team

July 5, 2022

Super simple set up and great features included out of the box. Excellent support from Lance, incredibly responsive in getting my questions answered - would recommend!

Goodtogo
United Kingdom
About 1 hour using the app
TYDAL replied July 5, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything else, just let us know. We are always here for you! Best wishes, Kevin

June 21, 2022

Abbie was very prompt and helpful. Answered my questions with no delay and to the point. Now let's what kind of response I get from my customers.

Boat Tops Warehouse
Australia
About 1 hour using the app
TYDAL replied June 22, 2022

Thanks so much for the 5-stars! 🌟 If you have further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 All the best, Kevin

May 30, 2022

Abbie was absolutely amazing! She was patient, knowledgeable and offered suggestions to enhance my site and it made it 10000x better. She was an absolute joy to work with and made my evening! Thank you again Abbie for all your help!

Sparkle Girl Luxury Lifestyle
United States
About 1 hour using the app
TYDAL replied May 31, 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

July 26, 2022

Pete was amazing! Helped assist with my pop up and even provided a piece of feedback on branding with tab browser logo for my website. Pete really went above and beyond my expectations. Also the app works amazing. Excited to see how many more emails we get from this pop up! Def download this for pop up email box!

Embark Candle Company
United States
About 1 hour using the app
TYDAL replied July 27, 2022

Thank you so much for the wonderful review! 🙌 We're so glad that you are happy with our customer service and excited to be part of your business growth and success! If you need anything else, just let us know. All the best, Kevin

January 19, 2022

This app has amazing customer service. James was an absolute pleasure to work with. 5/5 stars for sure!

CODDI
United States
About 1 hour using the app
TYDAL replied January 19, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Thanks so much for the positive review! Cheers, Kevin

November 16, 2022

Jel helped me so quickly. I wanted to remove the branding under the pop-up. She was so fast and kind. Great customer service and I definitely recommend this app! A plus, is that it's free. I run a small, growing business so any good apps I can get for free to help with start-up costs are a must right now.

Meraki Twist
United States
About 1 hour using the app
TYDAL replied November 16, 2022

Thank you so much for the positive 5-star review! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. ✨ Best wishes, Kevin

January 16, 2023

Great customizing options. amazing service. Thanks Abbie for an awesome service. haven't got such an amazing support by any other app so far.

HEPTAGON Studio 3D
Israel
About 1 hour using the app
TYDAL replied January 17, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

November 21, 2022

I used the app and its super convenient and useful, totally recommended and Jel is very helpful with my request. She also gave suggestion to further enhance my site which is very nice. Customer support is superb and I really like the app

Purifyou
United States
About 1 hour using the app
TYDAL replied November 22, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

February 10, 2023

I had such an amazing experience with Abbie! She was knowledgeable and helped me out with the issues I was having. So far a really great experience!

Immortal Protein
United States
About 1 hour using the app
TYDAL replied February 10, 2023

We're so happy to see that you had a great experience with us! We're always striving to help you and your business succeed! 🙂 Best wishes, Kevin