Reviews (4,656)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

September 18, 2022

I really like that you can get help via the CHAT and they are very willing to give you advice. I worked with Therese and she was great!

Burnt Spokes
United States
About 1 hour using the app
TYDAL replied September 19, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

November 20, 2022

Ich habe die App verwendet, um einen Gutschein bei Newsletter Anmeldung zu vergeben. Anfangs schien es nicht zu laufen, aber nach Rücksprache mit dem Kundenservice klappte alles. Sehr schnelle Antwortzeiten.

Kami Sports
Germany
About 1 hour using the app
TYDAL replied November 22, 2022

Wir wissen es sehr zu schätzen, dass Sie unsere App nutzen, und freuen uns, dass Sie mit unserem Kundenservice zufrieden sind! Danke für die 5 Sterne! Tschüss, Kevin

December 9, 2022

Before finding Rivo, I went through most of the other apps with popup solutions, but they were either lacking features or the backend was too complicated. I am glad to have discovered this app because not only does it cover all the features we need for our store, it also has a great backend for setup and settings. To top it off, the customer service is top-notch, Jel helped me out very quickly during the setup process. I am happy to make a recommendation!

DK medical
Germany
About 1 hour using the app
TYDAL replied December 12, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

August 21, 2022

Just got started with the App, it seems good so far. The customer service is excellent. Vicky is very nice and willing to help with any issues.

Steel Tiara
Canada
About 1 hour using the app
TYDAL replied August 22, 2022

Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! If you have further questions or experience issues along the way, please let us know. Our team will be delighted to assist you. 🎉 All the best, Kevin

April 17, 2023

top CS ................................................................................................

Authentic Moroccan
United Kingdom
About 1 hour using the app
June 25, 2022

Excellent app, and great customer service. Installed it and requested to remove branding, which they did in a minute.

PIPA Fashion
Canada
About 1 hour using the app
TYDAL replied June 27, 2022

It's music to our ears that you are happy with our app and services. Thank you so much for the 5-stars! 🙌 Cheers, Kevin

March 13, 2022

Easy to use and very intuitive. The chat support was amazing! They were accessible, knowledgeable and provided additional helpful resources to help promote our page.

Big Candle Co.
Canada
About 1 hour using the app
TYDAL replied March 14, 2022

Your positive feedback means the world to us! We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

May 30, 2022

I have just added this to my store. It was easy to set up, edit text and add my own background image. Looks great.

Bayu Australia
Australia
About 1 hour using the app
TYDAL replied May 31, 2022

Awesome! Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! Best regards, Kevin

September 1, 2022

I am using this app to create popups on my website. Customer service is great so far! Can't wait to make my first poop up!

Ivy Ruth's Boutique
United States
About 1 hour using the app
TYDAL replied September 2, 2022

Thank you for taking the time out of your day to leave us a review! 🙂 Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know, and we would be happy to see where we can improve. 🙌 All the best, Kevin

March 28, 2023

Rivo is a great app for creating relevant pop-ups. Thanks to Pete for his welcome and his responsiveness. My shop is now more dynamic.

The Brand PlusDePurp.©
France
About 1 hour using the app
TYDAL replied March 28, 2023

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us.
Best regards, Kevin