Reviews (4,641)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
Refine
-
By rating
thanks to Pete for great support! it's great to have a custom CSS function and Pete also helped to remove the "Powered by Rivo" line for free :)
Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin
So far so good setting it up. Great support for this app set up so far. Will be interesting to see the results.
Thank you so much for leaving a positive review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin
The app was super easy to set-up very user friendly. Pete's help to start the process was very thorough and answered any questions I had.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
This app is really great. The features were all very easy to use, the styling choices made it very easy to customize to the look of my site and when I reached out to the support team to help me remove branding, it may honestly have been the best customer support I have ever experienced in my life. Alex was quick, super friendly, and really helped me out tremendously. Because the support was so good, I am going to be checking out Rivo's other apps and see if I can implement them into my store. 5 stars across the board and the service is free! Thank you Rivo, amazing job!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
Customer service was excellent!!! I received a reply automatically and the agent was very kind and friendly. Resolved what I needed super quickly.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
I think the app will be a great addition to my store. Arianne was super helpful in the chat. She answered my questions quickly and was super friendly. Great reprensentitive for Rivo.
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin
Had a few questions regarding the set up of my pop up so I chatted to the team. Paul was extremely helpful by sending videos of how to fix my issues. He also went ahead and added extra features for me.
Your positive feedback has made our day - thank you so much for using our app and for taking the time to let us know how we're doing. We're committed to providing a top-notch experience for our users, and we're glad to hear that we're succeeding.
Best wishes, Kevin
Jeg liker veldig godt denne appen. Kjempefint at man kan endre style på den og legge til bilde for å tilpasse sin egen side. Kundeservice er eksepsjonelle. Paul var veldig imøtekommen og løsningsorientert. Følte meg godt ivaretatt. Kan anbefales på det sterkeste.
Du er fantastisk! ✨ Tusen takk for komplimentene og gode ord. Vi er så takknemlige for kunder som deg og setter stor pris på å bruke appen vår. Hvis du trenger ytterligere hjelp underveis, ikke nøl med å gi oss beskjed. Her hos Rivo er det å holde kundene fornøyde vår førsteprioritet. Skål, Kevin
Does exactly as advertised. Customer support is fantastic too! They gave me some pointers on my shop for free :)
We truly appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin
It's great! Installs EZ! Works Great! Very customizable, and easy to use. Awesome customer service too!
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin