Reviews (4,642)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

May 11, 2022

Maria was not only prompt and helpful, but extra sweet as well. I loved that iI was talking to a real human and not just a robot.

CACTI & CAMO
United States
11 minutes using the app
TYDAL replied May 11, 2022

Thank you for the wonderful review! 😊 We genuinely appreciate you using our app! Cheers 🥃 to success to you and your business! Much appreciated, Kevin

March 22, 2022

Trish was very helpful. Easy to use app, love that it's free and the support is great! Thank you so much!

Mama Bare Naturals
Canada
11 minutes using the app
TYDAL replied March 25, 2022

Hey Mama Bare Naturals team, thank you for the awesome review! 🤩 We really appreciate you using the app! Cheers, Katherine

August 20, 2022

What an amazing team. First of all the app is for free, secondly they have some rockstars in the support. They removed the branding for free as well and furthermore been great to talk with. I am sure this app gonna do really great with such a customer centric behaviour :) Best of luck and really happy for the support and great app.

Eliray
Pakistan
11 minutes using the app
TYDAL replied August 22, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

October 24, 2022

Yaci was very helpful, not only with what I needed for this app but with my store branding as well, truly made my day a lot easier!

Aneka & Co Aromatherapy
United Kingdom
11 minutes using the app
TYDAL replied October 24, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

October 26, 2022

Rivo Reviews ürününden sonra bu üründe muhteşem. Paul'a çok teşekkür ederim tüm yardımları için, hayatımda gördüğüm en hızlı dönüş yapan ve çözüm üreten kişi. Çok teşekkürler Paul, iyi ki varsın!

Sensy
Türkiye
11 minutes using the app
TYDAL replied October 26, 2022

Uygulamamızı ve hizmetlerimizi beğendiğiniz için çok mutluyuz! Olumlu geri bildirim ve inceleme için çok teşekkür ederiz! 🌟En iyi dileklerimle, Kevin

February 4, 2022

Prompt and helpful! Really appreciated the added bonus offers as well. Thanks a ton Lea! Looking forward to checking out more of what Rivo does.

Incremental Apparel
United States
11 minutes using the app
TYDAL replied February 4, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin

November 20, 2022

Amazing support team, fast response and awesome app, i am using it for my Black Friday Sale. Highly recommended

bellenae
Canada
11 minutes using the app
TYDAL replied November 21, 2022

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Cheers, Kevin

April 27, 2022

James was a fantastic help! App seems great too & look forward to seeing the results. Thanks very much :)

Gifts From The Crypt
United Kingdom
11 minutes using the app
TYDAL replied April 27, 2022

We're so delighted that you are happy with our customer support! 😊 Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

October 4, 2022

Excellent! Arianne from customer service was courteous, and knowledgeable. I am a very happy customer!

Springfield Speaker
United States
11 minutes using the app
TYDAL replied October 4, 2022

Thanks for the 5-Star review! 🙌 So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

May 23, 2022

Excellent customer support. The app does just what we were looking for. Can't wait to collect more emails.

Swede Success
Australia
10 minutes using the app
TYDAL replied May 23, 2022

Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 All the best, Kevin