Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

November 16, 2022

vous êtes professionnelle et à l'écoute. vous êtes rester j'jusqu'à la fin de mon problème. vraiment je recommande Thérèse et j'espère l'avoir a chaque fois .
merci à toi

dattmine
France
About 2 years using the app
TYDAL replied November 16, 2022

Vous êtes incroyable! ✨ Merci beaucoup pour vos compliments et vos gentils mots. Nous sommes très reconnaissants envers les clients comme vous et apprécions grandement l'utilisation de notre application. Si vous avez besoin d'aide supplémentaire en cours de route, n'hésitez pas à nous le faire savoir. Chez Rivo, la satisfaction de nos clients est notre priorité numéro un. 🎉 Bravo, Kévin

August 7, 2022

this app has the functionality i want to entice customers with discounts. vicky assisted me in setting it up and was very helpful.

cultivate.guelph
Canada
About 2 years using the app
TYDAL replied August 8, 2022

Awesome! We are always here to help and super excited that our app has the functionality you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

July 19, 2022

Paul verified our store in seconds. Did us a biggie by adding a new feature too. Customer Service is AMAZING. The app does exactly what it needs to do.

COLDGOLD.CO
Philippines
About 2 years using the app
TYDAL replied July 19, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

September 26, 2022

Really easy to set up and clean interface. Pete in customer support was super helpful and responded quickly to any questions that I had

Freckleberry Chocolate Factory
Australia
About 2 years using the app
TYDAL replied September 27, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you are happy with our support and the app's setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

February 26, 2022

This app is awesome so far. Was very easy to set-up and customer service was very responsive and very helpful. It was exactly what I was looking for.

Alchemy Metalworks
United States
About 2 years using the app
TYDAL replied February 28, 2022

We are so happy to hear that you love our app and customer service! Thank you so much for the positive feedback and review! Much appreciated, Kevin

June 6, 2022

The app is extremely intuitive, Pete from the support team was amazing with his support. Thanks Pete & team.

Manni Diardo
Australia
About 2 years using the app
TYDAL replied June 6, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

June 10, 2023

Expeditious and quality customer service! Abbie was able to assist me with everything that I needed.

Nadia's Paige
United States
23 days using the app
TYDAL replied June 12, 2023

Thank you so much for taking the time to share your experience with us! We take great pride in delivering quality support to all of our customers, and we're glad that we were able to meet your needs. If you ever need assistance again in the future, don't hesitate to reach out - Lea, Rivo Support Manager

September 25, 2022

Great app! And wonderful customer service as well! Love the useability - It's very easy to get started - The only thing stopping me from giving 5-stars is that, as of yet, we don't get option to enable double-opt-in which is required by law in some countries.

SMAGdansk
Denmark
About 2 years using the app
August 20, 2022

The app is very easy to set up. Customer service is also on point. You can ask for support anytime through live chat. Paul was great and very helpful.

LT Crafts
New Zealand
About 2 years using the app
TYDAL replied August 22, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you like the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin

July 5, 2022

I used this app for my store email pop up, the app is very friendly and the Ryan solved everything in a minute!! 100% recommended!

VERÓNIKA PAGÁN
United States
About 2 years using the app
TYDAL replied July 5, 2022

Thanks so much for choosing our app and recommending us to the Shopify community! Let us know anytime if any questions come up or if we can help along the way. 🍻 Cheers, Kevin