Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

September 29, 2022

Very amazing customer service we got here. I am still trying the application until now and I don't see red flags going on

fueledbytactileplay.com
Canada
Over 1 year using the app
TYDAL replied September 29, 2022

We're so excited that you are enjoying our services so far! Your praise in your 5-Star review is very much appreciated! Let us know anytime if any questions come up or if we can help along the way. Cheers, Kevin

May 2, 2023

I love this app and all the ones developed by Rivo, as they are helping me a lot with the development of my online store. I greatly appreciate the attention and help of Jel, who has been super nice and very supportive, and has made the online store look even better for visitors. Thank you very much for everything, Jel! ♥️

Frikiexpo
Spain
Over 1 year using the app
TYDAL replied May 3, 2023

Thank you so much for the kind words! We're thrilled to hear that our app has been helpful for your online store. We appreciate your business and are always here to help! ❤️ - Lea, Rivo Support Manager

May 14, 2022

Sehr benutzerfreundlich und einfach zu verwenden. Kann schnell getestet werden und macht bisher sehr guten Eindruck. Support war auch fantastisch!

DELENTI
Switzerland
Over 1 year using the app
TYDAL replied May 16, 2022

Danke für die 5-Sterne-Bewertung! 🌟 Wir wissen es wirklich zu schätzen, dass Sie die App verwenden. Wenn Sie weitere Fragen haben oder Probleme auf dem Weg haben, lassen Sie es uns einfach wissen! Wir sind immer für Sie da. Alles Gute, Kevin

September 19, 2022

It was very easy to make the pop-up, video was helpful and Yaci was helpful in the chat. The steps of the setting up explained everything I needed to do.

A Vintage Touch NZ
New Zealand
Over 1 year using the app
TYDAL replied September 19, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer support and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

June 9, 2022

This app helped me so much with email pop ups and gathering customer emails. But the best part is the support team that helps you through every step.

tacmore
South Africa
Over 1 year using the app
TYDAL replied June 9, 2022

We are so happy you love our app and support services! Thank you so much for the positive feedback and review! Let us know if there's anything else we can do to help. Much appreciated, Kevin

May 11, 2022

J'ai utilisé cette application pour avoir une pop-up d'inscription à la newsletter et c'est parfait ! Le tchat en ligne est également hyper efficace et rapide.

Crypto3D
France
Over 1 year using the app
TYDAL replied May 11, 2022

Nous sommes ravis que vous aimiez notre application et nos services ! Merci beaucoup d'avoir utilisé notre application et pour les commentaires positifs ! 🌟 Meilleurs voeux, Kévin

December 26, 2022

Small business owner on a budget. This app was so easy to use and customer service was great. I was able to customize my popups free of charge !

SabotageMe
United States
Over 1 year using the app
TYDAL replied December 26, 2022

🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. All the best, Kevin

September 5, 2022

Mica was very helpful. Actually more than helpful. She guided me throughout the way how to use this app and even suggested some useful tips for my website. I really appreciate her service. 10/10

KRISTINA BEAUTY
United States
Over 1 year using the app
TYDAL replied September 5, 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. ❤️ Thanks, Kevin

Edited November 7, 2022

I used the app to add an email pop-up. I received massive support in building other factors of my store. They helped me with other things apart from what I thought they did. Fantastic customer service from Yaci.

PEARLNECKS
United States
Over 1 year using the app
TYDAL replied November 9, 2022

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

April 1, 2022

Lance was amazing and helped me with setup! Awesome app! Thanks to the team for the excellent work you provide.

Effortless-Me
United Arab Emirates
Over 1 year using the app
TYDAL replied April 1, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! 🍻 Cheers, Kevin