Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

November 26, 2022

The app is great and Lance was super fast to help me! I really appreciate the help, fast response and easy support!

Cymone Cosmetyx
United States
About 1 year using the app
TYDAL replied November 27, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

June 22, 2022

super bien merci j'ai installer cette application pour permettre a mes clients de bénéficier de la remise grâce a l'inscription

Sara mastoura
France
About 1 year using the app
TYDAL replied June 22, 2022

Merci pour l'avis 5 étoiles ! 🌟 Nous apprécions grandement que vous utilisiez l'application. Cordialement, Kévin

January 30, 2023

Arianne was very helpful when I was having an issue with my pop up no longer working after changing my store's theme. Got my issue resolved in mere minutes and provided other helpful feedback for my store as well. So grateful!

Charlotte Drive
United States
About 1 year using the app
TYDAL replied January 30, 2023

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

September 7, 2022

Fabulous, fast and extremely efficient service from Maria!! Thank you so much for you're customer support. The team were able to assist me in customising my email pop-up! Great App!

BAV TAiLOR
United Kingdom
About 1 year using the app
TYDAL replied September 7, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Best regards, Kevin

November 9, 2022

Schnelle Bearbeitung von Anfragen, gutes Feature. Bin gespannt ob die Kunden es entsprechend annehmen werden.

Wendelnwatch
Germany
About 1 year using the app
TYDAL replied November 9, 2022

Genial! Vielen Dank für das positive Feedback und die 5-Sterne-Bewertung! Sehr geschätzt, Kevin

September 4, 2022

Customer service is excellent thank you Maria. She helped optimize the feature and make it custom to me.

doncriollitoexpress
United States
About 1 year using the app
TYDAL replied September 5, 2022

Thank you for leaving a wonderful 5-star review! We are here for you anytime you need us. 😊 Best regards, Kevin

December 19, 2022

Ive got to say that this has been the greatest customer service i have ever received. Rivo is doing something awesome!

RoDeskPads
United States
About 1 year using the app
TYDAL replied December 19, 2022

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

June 21, 2022

Betty was friendly and super helpful with setting up the app for my upcoming store. Responses were also very fast

Scenty Air Fresheners
Australia
About 1 year using the app
TYDAL replied June 21, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

March 11, 2023

Fabulous service and easy to use! Paul was brilliant answering all my questions and showing all the options of what the app could do to help my business

Only Good Vibes
Australia
About 1 year using the app
TYDAL replied March 13, 2023

We strive to provide exceptional customer service, and we're thrilled to hear that we were able to exceed your expectations by answering all of your questions promptly and accurately. If there's anything else we can do to help, please don't hesitate to reach out.
Best regards, Kevin

May 20, 2022

lance was so lovely in helping me, 10/10 recommend. great support and very friendly, was able to resolve any question in seconds

Giltter Goth Cosmetics
Canada
About 1 year using the app
TYDAL replied May 20, 2022

So glad to hear that we were able to help you with your concern. Thanks so much for taking the time to leave awesome feedback and for recommending us to the Shopify community! All the best, Kevin