Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

October 13, 2022

very kind and attentive. recommended.
fast and pleasant treatment. You have solved my question very quickly.

Sentides
Spain
12 months using the app
TYDAL replied October 13, 2022

We greatly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

November 29, 2022

Customer service is amazing. They helped me step by step through everything and even gave me tips on my shopify store!

Culture Pads
Canada
12 months using the app
TYDAL replied November 29, 2022

We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

September 20, 2022

Easy to use app and setup was very quick. Pete helped and answered all my questions. Very helpful! Thank you!

Thistle and Lace Designs
Canada
12 months using the app
TYDAL replied September 21, 2022

We truly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

July 1, 2022

Abbie is fast-respond and really answer all the questions I needed! Also gave me some advices on my website style and Instagram follow, big thanks to you for your help and patience!
Thanks a lot!!

Timboro Outdoors
Canada
12 months using the app
TYDAL replied July 1, 2022

Thank you so much for the amazing feedback and 5-stars! 🤩 Let us know anytime if there's anything else we can do to help. Much appreciated, Kevin

September 12, 2022

This app by RIVO is user friendly and very reliable. Abbie is excellent and extremely helpful. She provided great customer service and addressed my issues quickly and efficiently. I highly recommend!

8thereal
United States
12 months using the app
TYDAL replied September 13, 2022

Thank you for the wonderful review! ✨ We appreciate you helping to share the word about us! Cheers to success to you and your business! 🙌 All the best, Kevin

August 11, 2023

The Customer Service is STELLAR!!! Jel my representative was so resourceful and timely sufficient with her response. I was able to ask her any question, and she was also able to guide with adding things to may store to make it standout more.

HUMAN
United States
12 months using the app
TYDAL replied August 14, 2023

Thanks so much for the amazing review! We're glad we could assist you in making your store stand out. 🎉 We really appreciate your feedback!
- Lea & Rivo Team

May 19, 2022

Sehr guter und hilfreicher Support! Die App hilft uns an wertvolle Emailadressen zu gelangen, um unsere Kunden von unserem Produkt zu überzeugen.

Cashmere Stories
Germany
12 months using the app
TYDAL replied May 19, 2022

Es freut uns sehr zu hören, dass wir Ihnen bei Ihrem Anliegen weiterhelfen konnten. 🤩 Vielen Dank für Ihre freundlichen Worte und wir wissen es sehr zu schätzen, dass Sie unsere App nutzen! Alles Gute, Kevin

May 6, 2023

Rivo is Absolutely Awesome so far. If anyone thinks their supporter is good then meet Jel. Jel is the absolute best. She was nice in her response, She helped and even offered great help to improve my store. Thank you so much Jel. I am most grateful and recommend Rivo. I will checkout other apps by Rivo.

SCRUNCHIE n MORE
Switzerland
12 months using the app
TYDAL replied May 8, 2023

Thank you so much for sharing your experience with us! It's our pleasure to provide exceptional support to help our customers. We appreciate your recommendation and hope that you continue to enjoy using our apps. - Lea, Rivo Support Manager

December 10, 2022

Yaci was so helpful and knowledgeable. she made the app very user friendly for me. thank you Yaci. i would recommend this app 10 times out of 10

Ta-Dá Coffee
United States
12 months using the app
TYDAL replied December 12, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

October 27, 2022

Only installed this app today but so far so good. Very easy to use/customise and bring across your brand colours. Customer support is 10/10!

TERRA CRUDA
Australia
12 months using the app
TYDAL replied October 27, 2022

Thanks so much for choosing our app! If you have any further questions, please feel free to reach out to us anytime. We are always here and happy to help. 😊 Best wishes, Kevin