Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

October 27, 2022

Only installed this app today but so far so good. Very easy to use/customise and bring across your brand colours. Customer support is 10/10!

TERRA CRUDA
Australia
12 months using the app
TYDAL replied October 27, 2022

Thanks so much for choosing our app! If you have any further questions, please feel free to reach out to us anytime. We are always here and happy to help. 😊 Best wishes, Kevin

February 1, 2023

Very easy to use and great support!! Thank you to Mica for her great support and help! Can definitly recommend this app!!

SchokoFreunde Geschenke
Germany
12 months using the app
TYDAL replied February 1, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the community! 🌟 Best wishes, Kevin

January 25, 2023

Pete worked fast and was very helpful! I will definitely be reaching out again if I need anymore help. The app is pleasing to view and very easy to navigate.

Toots Looks
United States
12 months using the app
TYDAL replied January 25, 2023

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ Thanks, Kevin

July 23, 2022

perfecte hulp en service. Erg vriendelijk en zeker een aanrader om te proberen op jouw website ! Installeer de app en kijk hoe alles makkelijk werkt!

FocusFlare
Belgium
12 months using the app
TYDAL replied July 25, 2022

We zijn zo blij dat je geniet van onze app en diensten! Heel erg bedankt voor de positieve feedback en om ons aan te bevelen! Beste wensen, Kevin

July 5, 2022

I have built a ton of Shopify stores over the years and haven't used RIVO until now. It works perfectly, is flexible, and has great customer service. Big recommend!

Believe Oral Care
United States
12 months using the app
TYDAL replied July 5, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

May 29, 2022

This app is very easy to use and install. Very fast response from Ms.Vicky from support team. Thanks Ms.Vicky

Vensha Studio International
United States
12 months using the app
TYDAL replied May 30, 2022

So delighted that you are happy with our services. Thank you so much for your kind words and 5-stars! 😊 Much appreciated, Kevin

February 16, 2022

Very kind assistance from Aroll and easy set up so far. I think this is just what I need for my ecommerce right now!

Studio Quila
Estonia
12 months using the app
TYDAL replied February 16, 2022

Wonderful! We are always here to help and super excited that you feel our app is what you need for your business! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

September 2, 2022

Abbie was extremely helpful in getting the app set up for me. The appears to be very professionally designed and easy to follow. The customer service given by Abbie was the best customer I have received whilst using Shopify and would highly reccomend Abbie and EMAIL POP UPS | Opt-In Popups to anyone looking for a similar app.

Lingeries Xotica
Australia
12 months using the app
TYDAL replied September 2, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

August 6, 2022

Wow Vicky was soooo helpful! I can't recommend this app enough. Custom CSS capable. Thanks again Vicky for the wonderful customer service.

Arrow's
United States
12 months using the app
TYDAL replied August 8, 2022

So happy that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Best wishes, Kevin

October 14, 2022

I am in love with this tool. so helpful and so easy to manage. Also their support was amazing and super helpful and kind and nice and ...

Nataliz Boutique Shop
United States
12 months using the app
TYDAL replied October 17, 2022

We're so happy you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin