Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

April 1, 2022

Great custumer service , great app i recommand easy to use .............................................................................

REBEL™ PRO
Canada
12 months using the app
TYDAL replied April 1, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin

October 1, 2022

Live Chat 10/10, immediate responses, intuitive, smooth.
I can only recommend the enitre Rivo eco-system.

LOST ADULTS wôRLd
Luxembourg
12 months using the app
TYDAL replied October 3, 2022

Your review made our day! ✨ Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

June 28, 2022

went above and beyond customer service and even left a few suggestions to take my website to the next level! She was excellent !

apoth.o.gy
United States
12 months using the app
TYDAL replied June 29, 2022

Your positive review means the world to us! We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟Best regards, Kevin

September 16, 2022

I moved to this app for email opt in pop ups from another app to speed up the store load time. So far, so good. Thanks!

The Whisky Glass Co
United States
12 months using the app
TYDAL replied September 19, 2022

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app and if you ever have any questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin

May 25, 2022

I'm starting to use the app and everything looks good at the moment. The interface is very user friendly and the costumer service is A+. Lance was very helpful.

anubixx
United States
12 months using the app
TYDAL replied May 25, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we greatly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

November 21, 2022

Service is really good- in terms of the product. Customer service is even better- Mica was really genuinely helpful and got everything done really quickly :)

TheTrueEra
United Kingdom
12 months using the app
TYDAL replied November 22, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

November 14, 2022

Very easy and fast to customize, great customer support, Jel is very kind and answer all questions really fast !

Amazon Silk
Canada
12 months using the app
TYDAL replied November 15, 2022

Awesome! Thanks so much for the positive review! 🌟 Cheers, Kevin

August 10, 2022

Pat helped me out right away with my questions on utilizing this app for my website! He was super fun and engaged in the conversation! Really enjoy working with this team in the future!

MiStyle & Co
United States
12 months using the app
TYDAL replied August 10, 2022

Wonderful! We are always here to help and super excited that you are happy with our services! 🎉 Thanks so much for the positive feedback and review! Much appreciated, Kevin

November 28, 2022

Very good customer service. Removed the branding and answered all my questions. Very nice company to work with.

REBLX®
United States
12 months using the app
TYDAL replied November 28, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

April 25, 2023

I have only just started using this app, But so far so good. Super easy to use and navigate. And Paul on the online chat was an absolute legend.

dsends
Australia
11 months using the app
TYDAL replied April 25, 2023

Glad to hear you're enjoying the app! We always strive to make our app easy and user-friendly. Let us know if you need any further assistance! - Lea, Rivo Support Manager